SCS is in need of a Financial Systems Advisor (I.T.)

JOB DESCRIPTION

Analyzes, evaluates, plans, designs, develops, and launches efficient financial management systems for Shelby County Schools (SCS). Maintains the efficiency of the core organizational functions and business processes. Collects and analyzes data to support the business cases, system requirements, and proposed projects. Makes recommendations to improve the efficiency of financial systems.

If you have SQL Server Database experience, email teciamarshall@gmail.com

TRANSPORTATION PROVIDED!

Red Robins Flyer

 

TRUSTEE’S OFFICE ROLLS OUT EVENT CALENDAR FOR
FINANCIAL LITERACY MONTH

MEMPHIS, Tenn. – April is Financial Literacy Month and Shelby County Trustee David Lenoir will host a series of free events including financial education workshops, activities for youth and a financial fitness challenge to increase awareness and educate the community.

“There are more than 90,000 households in Shelby County who do not have access to traditional banking and the price of being under-served can add up,” Lenoir said. “Financial education combined with financial access are two key factors in building wealth. We are pleased to partner with community churches and our Bank On Memphis banking partners to provide the tools that will help families build their financial futures.”

On April 1 and 27, the Trustee’s Office will host its Project H.O.M.E. financial education workshops at Mt. Moriah Baptist Church East (1248 Haynes) from noon – 2 p.m., and Ed Rice Community Center (2907 N. Watkins) from 6 – 8 p.m. Project H.O.M.E. was developed in 2010 to help delinquent taxpayers with budgeting strategies.

The Financial Fitness Challenge is a four-week online plan designed to help people focus on their finances. Participants will have weekly assignments to help them reach their financial goals. The Trustee is partnering with First Baptist Church – Broad, Golden Gate Cathedral and St. Andrew AME Church. The challenge launches April 2.

One church, New Growth In Christ Christian Center, will be adopting the successful Mindset of an Entrepreneur class hosted by the Trustee’s Office. The class will be held each Wednesday during the month of April at 7 p.m.

The Trustee is also hosting events for the youth in partnership with the University of Memphis and Shelby County Schools. Below is a full schedule of events. For more information, please visit www.shelbycountytrustee.com.

Financial Literacy Month Events:

  • Project H.O.M.E.

o   Sat., April 1 – Mt. Moriah East Baptist Church, 1248 Haynes St., noon – 2 p.m.

o   Thurs., April 27 – Ed Rice Community Center, 2907 N. Watkins, 6 – 8 p.m.

  • On My Own (Youth)

o   Tues., April 4 – Kirby High School, 8 a.m.

o   Wed., April 5 – University of Memphis, 12:40 p.m.

o   Wed., April 19 – Fairley High School, 10:20 a.m.

  • Mindset of an Entrepreneur Workshop

o   Every Wed., April 5-26, New Growth In Christ Christian Church, 7550 E. Shelby Dr.,
7 p.m.

  • Finance Fair

o   Sat., April 22 – Riverview Community Center, 1891 Kansas, 11 a.m. – 3 p.m.

The Memphis Public Libraries summer camp applications are live on the http://www.memphislibrary.org/  website. The Summer Camps are a main banner on the website that links directly to all of our summer camp applications. Along with the applications, there is a link to a FAQ that will pretty much answer all questions pertaining to the camps.

 

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The Memphis Urban League in collaboration with the National Urban League will be hosting two parent focus groups on Wednesday, March 2nd. Participants will receive a $75 gift card if selected. Limited spaces available for parents of students in Shelby County and local charter school systems.

Register today at by clicking here.

Jennifer Hogan, Education and Youth Development 

Department Coordinator

Memphis Urban League

413 North Cleveland | Memphis, TN 38104

jhogan@memphisul.org | 901-272-2491 ext. 16

 

Empowering the Community, Changing Lives.

SCS (Shelby County Schools) Hiring for (multiple) Call Center Representatives

Call Center Representative
Shelby County Schools
160 S. Hollywood
Memphis, TN 38112
Non-Instructional – Classified Positions – Administrative/Professional
Job Number:  5400002350
Working Job Title:  Call Center Representative (multiple positions)
Additional Job Information

1. Answers calls coming in to the Family Welcome Center, the first point of contact for parents, community members, and employees who contact the district

2. As the first point of contact for individuals calling the district, answers questions and solves a wide breadth of concerns and problems quickly and efficiently without having to refer callers to individual departments unless necessary.

3. Escalates complicated or sensitive calls or calls that Call Center Assistant cannot answer to the Call Center Manager.

4. Provides superior customer service to callers.

5. Performs a full range of administrative work for multiple programs and projects for the Call Center.

6. Prepares various reports detailing the administrative information handled by the position. Reviews and answers correspondence for the Call Center.

7. Identifies issues or problems and seeks alternative solutions consistent with applicable regulations.

8. Prepares and maintains a variety of reports, records, correspondence, and files related to assigned service, activities, and operations; provides for appropriate research and compiles reports, as needed.

9. Performs other duties as assigned.

Minimum Qualifications

High School degree or equivalent.
Prefer experience in public education; prefer call center experience.
Knowledge, Skills, and Abilities

Knowledge of administrative procedures and research techniques;
Knowledge of the functions of the school division and its operating procedures;
Must possess analytical and organizational skills, good judgment, and initiative;
Considerable ability to evaluate information, perform analysis and prepare written and oral recommendations;
Ability to develop and maintain effective working relationships;
Ability to coordinate multiple priorities;
Ability to operate a computer and use appropriate software applications and peripheral office equipment;
Demonstrated proficiency in business English, grammar, spelling, and punctuation.

Apply Here!

SCS 2015-2016 Calendar

(PDF Version) Calendar for 2015-2016