Delta Mobile Food Pantry 4

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Job Title #1:  Inventory Manager

Positions Supervised:  Customer Service Representative     

Status: Full-Time

Hours:  8:30 a.m.- until finished Monday –  Friday

Job Summary:  Responsible for superior inventory control of the major food programs to includes but not limited to: Donated, Purchase Program and USDA. Develops and maintains good working relationships with food vendors, state and federal food program representatives to ensure the highest level of customer satisfaction. Partners with Director of Operations to manage established budget both from a cost and revenue perspective.


Track Inventory
Ensures Mid-South Food Bank has the right amount of stock to meet customer needs and also to avoid overstocking items to mitigating budget and storage issues. Maintains inventory via use of inventory management software, Ceres.

Accurately records the quality, quantity, type, style, expiration dates, and any other characteristics of all inventory tracking what is available; what should be acquired; mitigating inventory shrinkage due to loss or theft. Additionally, when there is too much inventory or inventory nearing expiration, ensures these items are moved out quickly and efficiently.

Purchase New Inventory
Manages the purchases and inventory levels for the Food Purchase Program i.e., ordering and procuring of needed inventory from the appropriate suppliers; negotiating pricing and a timeline for delivery.  Sources suppliers who will provide needed goods to ensure operation is successful and profitable. Develops and maintains a good working relationship with suppliers via effective communication quickly addressing concerns or problems to ensure resolution. Stays knowledgeable and aware of current rates of other available suppliers who may be willing to provide food to ensure competitive pricing. Ensures that all necessary paperwork is thoroughly completed and associated purchase procedures are accurately and consistently followed and entered in Ceres.

 Inventory Management

Develop and maintain a space utilization plan to meet prescribed cost and efficiency standards.

Monitor the space layout plan regularly to ensure it continues to meet Feeding America standards.  Develop and implement an effective product locator system and update as necessary. Ensure current and accurate inventory control for all products.  Using the FIFO (first-in-first out) system, ensure the inventory is wholesome and useable.  Schedule and review regular inventory counts to ensure accuracy and complete reports as requested.

Record Keeping and Reporting

Determines and coordinates monthly and weekly cycle count processes, record keeping, data collection and information management for all food programs: Donated, Purchase and USDA.. Communicates with Operations Director and appropriate department leadership any variances or breaches of internal controls/procedures.

 Other duties as assigned.


  • At least two (2) years of college and/or a minimum of five (5) years in inventory, preferably in a food warehouse environment with management level experience.
  • Experience in inventory management and broad knowledge of warehouse operations
  • Ability to maintain organized and detailed records
  • A broad range of management skills with particular emphasis on leadership, supervision, motivation, communication, planning, team building and multi-tasking
  • Proficiency in MS Office especially Excel and Word, and database management
  • Strong communications skills. Excellent oral and written skills
  • Acceptance of philosophy of food banking
  • High level of personal and professional integrity is essential
  • Certified in food safety and knowledgeable of safety and regulatory compliance issues or complete upon hire
  • Ability to work effectively with people of divergent background and opinions

Job Title #2:  Food Resource Coordinator

Status:  Full-Time

Hours:  8:30 a.m. – 5:00 p.m. Monday – Friday  | Some overtime as needed

Job Summary: Responsible for increasing the amount and variety of food available to MSFB Partner Agencies by developing and retaining food donation from local sources i.e., manufactures and growers, and maintaining and enhancing our national food donations through Feeding America. Additional activities include tracking, evaluation and recognition of food donors.


 Food Acquisition

  • Expand food acquisition program by calling on food companies, wholesaler, distributors, agricultural community and other food related industries in order to increase overall food donations to MSFB.
  • Maintain regular communication with Feeding America’s product sourcing department for updated information and background on national partners.
  • Stay current on changes in the food industry and use information to help develop local solicitation strategies to maximize possible donations of food. Keep management informed of issues that will require long-range attention.
  • Offer professional customer service that will attract new and repetitive food donations.
  • Help to engage and involve the manufacturing and agricultural industry in MSFB’s Mission
  • Maintain regular contact with all current and previous donors, to keep them informed with needed information or updates MSFB.
  • Maintain a regular program of researching and developing a food donor prospect list calling and prospective new donors in order to solicit donations and involvement with MSFB.
  • Attend food industry events including local and regional trade shows and association meeting and network conferences as required.


  • Develops a standard process plan for food solicitation
  • Utilize a donor tracking system to run donor reports for tracking trends and volume, and donor acknowledgement.
  • Ensure data integrity through timely updates and enhancement of the donor records
  • Maintain an activity/phone call log
  • Meet quota of weekly “out in the field” sales calls
  • Provides personal follow up or recognition for food donors
  • Produce weekly activity report on new and existing donors


  • Maintain positive interpersonal relationships with donors, volunteers, agency representatives, visitors, management, staff and board of directors.
  • Other duties as assigned.


  • College degree preferred- Associates’ or Bachelor’s degree
  • Minimum of three years sales experience (preferably within the food and grocery industry)
  • Excellent presentation and communications skills
  • Excellent customer service skills
  • Strong writing, analytical and organizational skills
  • Ability to travel, current valid driver’s license and access to a personal vehicle
  • Ability to work independently and collaboratively
  • Highly motivated and possess a positive attitude
  • Ability to maintain organized and detailed records and report on outcomes/results
  • Proficient in creating and maintaining computer generated database programs; ability to learn inventory software program
  • Acceptance of food banking philosophy


Job Title #3:  Retail Store Donation Coordinator

Status:  Full-Time

Hours:  8:00 a.m. – 5:00 p.m. Monday – Friday | Some overtime as needed

Job Summary:  Duties include calling on retail grocery stores in support of the store donation program, educating store personnel on their program’s donation guidelines, attending store meetings and store training sessions, monitoring and reporting donation progress to store managers, district managers and program coordinators, and managing the donor recognition program.


  • Identify target stores by retail account.
  • Provide personal follow-up and recognition for retailers.
  • Create and routinely implement an onsite visitation plan.
  • Create a store donation toolkit for each retail chain, to be used when visiting stores.
  • Create and maintain a key contact data base, with follow-up correspondence on a consistent basis.
  • Process blue receipts.
  • Work with Agency Relations to establish a process for managing agencies participating in the SDP.
  • Work with drivers and warehouse staff to ensure stores are ready for driver pickups and are following donation guidelines.
  • Work with Donor Relations to recognize retailers where applicable.
  • Prepare weekly activity report on donor visits and store-level interactions.
  • Maintain working relationships that ensure the success of Food Bank programs. This includes maintaining positive interpersonal relationships with donors, vendors, agency representatives, Food Bank management and staff.
  • Other duties as assigned.


  • College degree preferred – Associates or Bachelor’s degree.
  • Minimum of three years customer service experience (preferably within the food and grocery industry).
  • Excellent verbal, written and interpersonal communication skills with emphasis on relationship building.
  • Computer skills including Microsoft office and the ability to maintain accurate and legible records.
  • Motivated self-starter with a strong external customer focus.
  • A high degree of personal initiative to anticipate needs and solve problems.
  • Must have a valid Driver’s License.
  • Acceptance of philosophy of food banking.

The Mid-South Food Bank is distributing bread, produce, meat and other proteins in the 38127 zip code on May 25, 2018 from 10 am – 1 pm. The registration for this event will be on May 21, 2018 from 10 am -1 pm at the North Frayser Community Center located at 2555 St Elmo Rd., 3812. Attendee’s must bring proof of residence, ID, and proof of Income in order to qualify.


Call 901-373-0420 with any questions.

The Mid-South Food Bank has 500 vouchers for our FREE food distribution, Friday, in Orange Mound. Only 54 households have signed up.
When: Friday, January 12, 2018 from 10 am until 12 pm
Where: Orange Mound Community Center, 2752 Park Ave., 38114
Serving zip codes 38111 and 38114
Must have photo ID or other proof of residency is required
Mobile pantry is open and free to recipients of SNAP, home energy assistance, SSI, public housing, TANF, Medicare/Medicaid
those who are willing to complete and sign a Self-Declaration of Income statement showing total household income is below poverty level.
Mobile Pantry is sponsored by United Healthcare.

Job opening at the Mid- South Food Bank.  All interested candidates must apply in person at the Mid-South Food Bank, 239 S. Dudley, Memphis, TN 38104.



Job Title:                                Warehouse Reclamation Handler

Reports to:                             Receiving Warehouse Manager

Positions Supervised:            None

Hours:                                    8:00 a.m. – 4:30 p.m. Monday-Friday



  • High school diploma or equivalent
  • Good verbal and written communication skills, ability to write legibly and perform basic math
  • Demonstrated attention to detail, knowledge of good record keeping procedures and the ability to maintain accurate and legible records
  • Prior warehouse, production, food service experience preferred
  • Ability to operate a forklift and a manual or powered pallet jack, forklift certification a plus
  • Ability to lift a minimum of 50 pounds and stand for long periods of time
  • Ability to successfully complete a Safe Food Handling Course
  • Ability to work at a fast pace
  • Ability to work well with donor, volunteers, agency representatives, volunteers, senior aides and other Food Bank staff
  • Acceptance of philosophy of food banking


  • Receive, inspect and properly weigh and/or count all incoming salvage
  • Accurately scan products into data system and meet minimum production goals
  • Properly clean, presort, pack and label product for distribution to partner agencies
  • Maintain orderly and clean work area in compliance with Food Bank safety and sanitation policies; ensure that the warehouse facility meets Memphis and Shelby County Health Department guidelines by assisting in daily cleaning as well as the maintenance
  • Maintain working relationships that ensure the success of Food Bank programs.  This includes maintaining positive interpersonal relationships with donors, volunteers, agency representatives, Food Bank management and staff
  • Other duties as assigned

APPLY IN PERSON:  239 South Dudley St., Memphis, TN 38104.  No phone calls or emails please.


Job Title:  Transportation Coordinator
Reports To:  Vice President of Operations
Hours:  8:30a.m. – 5:00p.m. Monday – Friday (Some overtime as needed)
Job Summary: Responsible for various functions relating to transportation and logistics for warehouse operations.

Duties include coordinating transport of product, regulation compliance, fleet maintenance, carrier services management, purchase and billing evaluation and business expense reporting and analysis.


• Coordinate all traffic functions relating to freight movement into and out the Food Bank warehouses, maintaining prescribed service levels, and keeping costs at a minimum while ensuring efficient resource utilization and achievement of service goals.
• Assure compliance with all government regulations through appropriate transportation policies and programs designed to provide the required levels of transportation services which meet cost and service objectives, along with Food Bank and agency needs.
• Coordinate with warehouse operations on dispatching drivers for customer pickups and agency deliveries as required. Determine the most economical traffic patterns.
• Manage maintenance of the fleet to ensure that vehicles are clean and operating properly.
• Maintain timely inspections and licensing of all vehicles.
• Arrange for carrier services by securing appropriate bids, prepare and file claims for damages, lost shipments, and overcharges. Evaluate carrier performance and recommend changes in mode and/or carrier.
• Work with executive management to develop policies and procedures for rate negotiation and the purchase of transportation, the Food Bank truck fleet, freight bill auditing and overcharge claims and optimum traffic
• Analyze transportation costs, equipment availability and service levels, making recommendations and instituting corrective action.
• Maintain working relationships that ensure the success of Food Bank programs. This includes maintaining positive interpersonal relationships with donors, agency representatives, Food Bank management and staff.
• Other duties as assigned.

• Three to five years transportation and logistics experience; must be familiar with transportation management systems. A minimum of two years of college preferred.
• Working knowledge of federal and state transportation regulations including DOT/Safety regulations and compliance record keeping.
• Computer skills and the ability to maintain accurate and legible records.
• Must be able to drive a truck, operate a fork lift and pallet jacks; commercial driver’s license preferred.
• Ability to communicate clearly and solve problems.
• Ability to work well with donors, vendors, agency representatives and Food Bank staff.
• Acceptance of philosophy of food banking.

Apply in person: 239 South Dudley, Memphis, TN 38104, 8:00 a.m. – 4:30 p.m. Monday-Friday

NO PHONE CALLS.   Only those candidates chosen for interviews will be contacted.

Turkey Drive for Mid-South Food Bank

(Memphis, TN) –It’s time to help families in need this Thanksgiving by bringing frozen turkeys to Mid-South Food Bank, 239 South Dudley from 8:00 a.m. to 5 p.m. weekdays. Or, an easier way to give a turkey is to make a $15 per turkey online donation and chose “Turkeys” from the Designation drop down box.


Mid-South Food Bank encourages organizations and individuals to support the turkey drive with their own effort. We will post a picture of turkeys being delivered to the Food Bank on our Facebook page.


Mid-South Food Bank is hoping to collect 5,000 turkeys by Thanksgiving. Donated turkeys will be distributed to Mid-South Food Bank’s partner food pantries, soup kitchens, shelters and other feeding programs throughout west Tennessee, north Mississippi and east Arkansas.

“Our annual Turkey Drive allows us to provide a crucial holiday meal for those who would go without at Thanksgiving,” said Estella Mayhue-Greer, Mid-South Food Bank president& CEO.


For more information on the Turkey Drive, contact David Stephens at Mid-South Food Bank,901-497-1153 or


Allison J. Fouche’
Community Affairs Manager
Division of Parks & Neighborhoods

2599 Avery Ave.

Memphis, TN 38112

901.576.6006 – phone

901.302.5739 – cell

101.9 Radio Now, Feed It To Bieber

October 26th volunteers are needed to help out at a food/fund drive for 101.9 Radio Now benefiting Mid-South Food Bank.  The drive will be held at the Carriage Crossing mall in Collierville. Volunteers are needed from 4:00 pm to 8:00 pm to help collect food/funds from drive by donors.  The largest food donation will receive two tickets to the November 1, Justin Bieber concert along with two back stage passes! This award will be announced on air by Radio Now the Monday following the food/fund drive.  Radio Now will be giving away two tickets to the Justin Bieber concert at the food/fund drive. Volunteers must be able to lift over 25 lbs as we expect to receive large donations at this event.


Job Title:  Finance Assistant

Reports To:  CFO

Positions Supervised:  None

Status:  Permanent Full-Time

FLSA:  Non-exempt

Salary Plan:  Admin

Pay Grade:  III

Hours:  8:00a.m. – 5:30p.m. Monday – Thursday, 8:00 a.m. – noon Friday

Some overtime as needed

Job Summary:  Responsible for various functions in support of finance and human resources as well as clerical assistance for the CFO.  Duties include processing payroll, handling insurance and other benefits, maintaining census, preparing various human resources reports and documents, preparing monthly journal entries and reconciliations, processing deposits and accounts payable, preparing finance and budget reports, maintaining all finance and human resources files.



  • Verify and code and deposit log sheets, enter into Quickbooks; file deposit checks, copies, log sheets and reports, verify deposit entries to bank statement.
  • Open and date stamp vendor invoices, code and enter into Quickbooks, run batch reports, match checks, invoices, payment stubs and payment records, mail checks, prepare file labels.
  • Edit and print timecards, calculate timecards, enter payroll data, check and confirm all payroll forms, update leave balances, assist in payroll submission.
  • Sort employment applications, maintain application files, prepare applicant follow-up letters.
  • Prepare new hire packets, maintain employee files, submit benefit enrollment/change forms, verify benefit billings, prepare COBRA letters, prepare/distribute insurance memo/questionnaire.
  • Assist with monthly journal entry preparation, reconciliations, allocations, reports and budget process.
  • Responsible for general office equipment including copiers, faxes and postage meter; purchase office supplies and maintain office inventory.
  • Maintain positive interpersonal relationships with donors, volunteers, agency representatives, visitors, management, staff and board of directors.
  • Other duties as assigned.


  • Two years of college with courses in business/accounting plus 2-4 years general accounting experience.  Associates or Bachelors in accounting preferred.
  • Knowledge of generally accepted accounting and bookkeeping principles and procedures.
  • Computer skills including proficiency in Outlook, Microsoft Word and intermediate to advanced Excel and accounting software.  Quickbooks experience preferred.
  • Knowledge of good record keeping procedures and ability to maintain accurate records and files.
  • Excellent verbal, written, and interpersonal communication skills.
  • Organizational skills with attention to detail and ability to multi-task.
  • Ability to type 45 words per minute and use 10-key by touch.
  • Professional and pleasant demeanor with all internal and external contacts.
  • Motivated self-starter who can anticipate needs and handle multiple tasks in a fast-paced environment under pressure-sensitive situations.


Mid-South Food Bank

239 South Dudley St.

Memphis, TN 38104