NOW HIRING!
 
NEW #Google Operations Center – the first GOC in North America and it will be based in the Greater Memphis market!
 
Customer Support Senior Associate – Memphis, Tennessee
The start date for this role is approximately August 10, 2020. If this timing does not work for you, but you would like to be considered for a similar role at GOC, please submit your resume to: goc-jobs-us@googleoperationscenter.com.
 
Responsibilities:
 
Provide virtual customer support across a variety of platforms, including chat, and email, and phone support as needed
 
Drive customer communication and technical issue resolution, resulting in the highest level of customer satisfaction
 
Troubleshoot and investigate complex customer issues and questions related to network, billing, applications, websites, promotions, and launches, along with technical support for various devices and Google products
 
Educate customers on product usage, from the basics to best practices
 
Be self-sufficient, resourceful, and independent when handling customer needs in a remote setting
 

Delta Mobile Food Pantry 4

APPLY NOW.

June 15, 2020
Pandemic EBT (P-EBT) is available to parents of kids in a school system who qualify for free/reduced lunch; and apart of a school system that has been shut down 5 days consecutively because of COVID-19. That’s anyone who has children in SCS, Aspire, etc. Shelby County Schools is free and reduced for all kids. Financial assistance to replace school meals during the months of March, April and May due to COVID-19 school closures. 

OPEN TO THE PUBLIC.

DRIVE-THROUGH.

NO APPOINTMENT REQUIRED.

NO SYMPTOMS NECESSARY. 

PLEASE GO GET TESTED. 

Memphis Testing Event__English

FREE FACE MASKS AVAILABLE ONCE AGAIN AT SHELBY COUNTY PUBLIC HEALTH CLINICS

 

SHELBY COUNTY, TN – Beginning June 11, 2020, the Shelby County Health Department will once again dispense fabric face masks to the public at 814 Jefferson and its other public health facilities located around Shelby County.

The masks, provided in partnership with Tennessee Governor Bill Lee’s Unified Command Group, have been declared safe for human use by the Environmental Protection Agency (EPA) and the Tennessee Department of Health.

The masks are treated with a chemical called Silvadur 930, an antimicrobial that inhibits the growth of odor-causing bacteria.  Many fabrics are treated with Silvadur 930, including sheets, pillow cases, athletic wear and underwear.

According to the EPA, once Silvadur 930 is incorporated into the fabric, it is extremely unlikely it would be inhaled; therefore, the EPA considers inhalation exposure to be negligible and not a health concern.

The masks may be picked up, while supplies last, at all Shelby County Health Department locations listed below during the hours of 8:00 a.m. and 3:30 p.m., with the exception of the Collierville clinic, which is open Tuesday and Thursday only. No appointment is needed to pick up a mask.

Cawthon Public Health Clinic

1000 Haynes, 38114

 

Collierville Public Health Clinic (Tuesday and Thursday, 9:00 a.m. – 3:30 p.m.)

167 Washington St., 38017

 

Hickory Hill Public Health Clinic

6590 Kirby Center Cove, 38118

 

Shelby Crossing Public Health Clinic

6170 Macon Road, 38133

 

Southland Mall Public Health Clinic

1287 Southland Mall, 38116

The Health Department will also provide the masks to partnering agencies for them to distribute in the community.

For more information about COVID-19 call the Shelby County Health Department’s COVID-19 hotline at 833-943-1558 or visit our COVID-19 webpage: www.shelbytnhealth.com/coronavirus.

Alzheimer’s & Dementia Services of Memphis, Inc. is looking for Full-Time and Part-Time staff. You do not have to be CNA certified.

  • No weekends or holidays.
  • Starting pay at $9 per hour.
  • Must be 18 and older.
  • Must be able to pass a background check.

Please apply in person at …
3185 Hickory Hill Road
Memphis, TN 38115
Bring ID and Social Security Card.

NOW AVAILABLE: SMALL BUSINESS ADMINISTRATION Economic Injury Disaster Loans in TN
 
The U.S. Small Business Administration is offering low-interest federal disaster loans for working capital to Tennessee small businesses suffering substantial economic injury as a result of the Coronavirus (COVID-19).
 
These loan funds can be used to pay fixed debts, payroll, accounts payable, and other bills that could have been paid had the disaster not occurred.
 
Applicants do not go through a bank to apply. Instead apply directly to SBA’s Disaster Assistance Program at:
DisasterLoan.sba.gov
 
Tennessee Small Business Development Center (TSBDC) at Southwest Tennessee Community College Staff began training last week with SBA to assist small businesses with their EIDL applications in Shelby and Fayette Counties. No small business applying should pay anyone or a company for assistance. If you would like free one-on-one assistance with your application, want to know more about eligibility, or have other questions, please follow these steps:
 
2. Select “Request Free Advising”
3. Select “Local Advising” and Choose Your County
4. Complete the Requested Information (SBA Counseling Form 641)
5. TSBDC Business Counselor will contact you within 48 hours to set an appointment and/or start the process.
The interest rate is 3.75 percent for small businesses. The interest rate for private non-profit organizations is 2.75 percent. SBA offers loans with long-term repayments in order to keep payments affordable, up to a maximum of 30 years and are available to entities without the financial ability to offset the adverse impact without hardship.
 
There is no cost to apply. *There is no obligation to take the loan if offered. Begin to gather this information:
Business information
Contact information and social security numbers for all applicants
Employer Identification Number (EIN) for business applicants
Insurance information
Financial information (e.g. income, account balances and monthly expenses) – Know the total amounts and payments due for debts that will be paid over the next 10 months or longer (i.e. mortgages, credit cards, etc.)
Other key information:
Use Internet Explorer or Mozilla Firefox to apply.
The ‘Help Button’ provides useful information for each page.
Use the ‘Save Button’ frequently.
Be patient and keep trying if you experience slow load times.
What’s next after applying? What should you expect?
You will receive email confirmation that your application has been submitted.
You will receive an email letting you know that your application is under review.
BE PREPARED: You will be contacted by someone from the SBA.
Have your monthly expenses and financial projections ready when contacted (TSBDC can assist).
 
TSBDC counseling will continue via phone, email and online video conferencing methods until further notice. If you have any questions, please email Mrs. Tammy Partee at tpartee@tsbdc.org or swtcc@tsbdc.org.
MATA is free and on a Sunday schedule, only.
 
The Memphis Area Transit Authority (MATA) announced that effective Monday, March 30 until further notice, MATA will only operate service on a Sunday schedule DAILY along with some additional service for providing connections to essential services. This reduced service is in response to the number of businesses that can currently operate per Memphis Mayor Jim Strickland, Shelby County Mayor Lee Harris, and the Shelby County Health Department Civil Emergency Proclamations and Executive Orders.
 
As a reminder, fare is free on all MATA service vehicles until Thursday, April 30.
 
BUS SCHEDULE ROUTES THAT WILL BE IN SERVICE:
 
2 Madison
4 Walker
8 Chelsea
11 Frayser Raleigh
26 Hickory Hill
36 Hacks Cross
39 S Third
40 Wolfchase
42 Crosstown
50 Poplar
52 Jackson
53 Summer
56 Lamar
57 Park
64 Airport Shuttle
BUS ROUTES IN SERVICE TO PROVIDE CONNECTIONS TO ESSENTIAL SERVICES: Route 34 Walnut Grove will operate seven days per week as it normally operates Monday-Friday.
 
Route 500 The Groove Shuttle will operate Monday-Friday as normally scheduled to serve the Memphis Medical District area.
 
TROLLEY SERVICE: The Main Street Rail Line will operate from 6:45 a.m.-8:30 p.m. Monday-Saturday and from 10 a.m.-6:10 p.m. on Sunday (operating every 20 minutes).
 
The Riverfront Line will operate from 10:30 a.m.-6 p.m. Monday-Sunday (operating every 40 minutes).
 
The Madison Line will operate 6:45 a.m.-6 p.m. from Monday-Saturday (operating every 30 minutes).
 
MATAPLUS SERVICE: The MATAplus paratransit service will be available from 4:30 a.m.-6:30 p.m. seven days a week. Until further notice, MATAplus will only transport paratransit customers to work, medical-related destinations (including hospitals, dialysis, doctor appointments, and pharmacies), and to purchase/collect food from grocery stores, restaurants, or food distribution centers at non-profit organizations. For more information, visit http://www.matatransit.com.

In the interest of public health, Kindred Place has suspended in-person services to prevent the spread of COVID-19, but they are now offering individual counseling services via telehealth. They are also temporarily waiving co-pays for counseling sessions to ensure help is available to all families in the Greater Memphis area.

They have 14 therapists that have experience working with parents, intimate partners, adolescents, and whole families.

Counselors are available by phone Monday-Thursday, 9 am – 5 pm and Fridays 9 am – noon. There is also a co-parenting class available through Zoom classroom. Please call 901-276-2200 for more information, or send an email to info@kindred-place.org.

Administrative Manager

ITNMemphis™, an innovative non-profit with the mission to provide affordable, dignified, personal transportation to seniors and the visually impaired. ITNMemphis is a local affiliate of ITNAmerica a national non-profit with over 20 years of experience.

Position Summary

The Administrative Manager has overall responsibility for future and economic sustainability of the senior transportation service under the guidance of the Board of Directors. His/her primary responsibilities include grant writing, fundraising, public relations and community outreach, operations and financial management, and Board development.

Responsibilities:

Fundraising and Community Outreach

  1. Assure that long- and short-term fundraising program development and goals are established and met, including but not limited to the Annual Appeal, the Adult Child Membership Campaign, grant writing, planned giving, community relationships, and any other campaigns or outreach efforts.
  2. Build community relations with corporations, businesses and sponsorships that want to invest in solving the critical social issue of providing transportation to seniors and the visually impaired.

 

General Administration and Governance

  1. Recruit, engage, orient and develop the Board of Directors and Advisory Committee.
  2. Schedule and staff all meetings of the Board of Directors.
  3. File or renew all annual reports or licenses with the State of Tennessee and any other responsibilities as described in the ITNMemphis by-laws.
  4. Serve as Ex-officio member on the ITNMemphis Board of Directors.
  5. Carry out all policies set by the Board of Directors pertaining to the ITNMemphis operation, including human resources policies, employee training, and compliance with all relevant local, state and federal workplace policies.
  6. Adhere to all of ITNMemphis and ITNAmerica policies and procedures as presented in the ITN Affiliation Agreement.
  7. Accept and complete other tasks as assigned by the Board of Directors.
  8. Support ITNAmerica™ research efforts.

 

Volunteer Management

  1. In conjunction with ITNMemphis staff manage all aspects of the volunteer program, including recruitment, training, rewarding and scheduling.
  2. In conjunction with ITNMemphis staff recruit volunteers on an on-going basis through public speaking, public service announcements or other similar forms of community outreach.

 

Marketing and Communications

  1. Produce and disseminate press releases, fundraising letters, public service announcements and all social and traditional media activities. Previous experience with Social media

(Facebook, Google+), Microblogging (Twitter, Tumblr), Photo sharing ((Instagram, Snapchat), Video sharing (YouTube, Pinterest) etc. desired. Produce the local quarterly newsletter and updates to the ITNMemphis website.  Approval for all traditional media drafts should be run through the ITNAmerica Marketing department.

  1. Implement all ITNAmerica marketing programs (such as Ride & Shop, Healthy Miles, and car donation and car trade), innovative payment plans, and local public relations and media connections.

 

 

Operations and Finance

  1. Efficiently manage the resources of the corporation so there is a sustainable balance of revenue from fares, rides from volunteers, grants and fundraising dollars to cover expenditures.
  2. Supervise ITNMemphis staff to organize and maintain records of all ITNMemphis business in the community, including membership, customers, business contacts, adult children and family connections, and all relationships through Community Outreach Programs, including the newsletter, web page and advertising brochures.
  3. Develop and assure adherence to the annual budget.
  4. Prepare and oversee monthly, quarterly and year-end financial procedures and reporting.
  5. Complete the key performance indicators monthly dashboard and analysis for action.
  6. Supervise ITNMemphis staff to ensure all monthly mailings are delivered in a timely manner.
  7. In conjunction with ITNMemphis staff supervise data entry into QuickBooks of volunteer reimbursement checks and the printing and distribution of the checks for paid employees.
  8. Ensure that all aspects of the transportation service run smoothly, including the proper training, scheduling of, and communications with all drivers and dispatchers; the registration, repair, and proper maintenance of vehicles; the acquisition, operations and maintenance of all necessary communications equipment and technology.
  9. Supervise ITNMemphis staff to ensure that the data in ITNRides is accurately maintained, and that all computer equipment is in good working order.
  10. Address customer service needs and issues in a timely manner when identified.

 

Human Resources

  1. In conjunction with ITNMemphis Staff ensure that all necessary personnel are available to cover operations 24/7.
  2. Recruit and supervise qualified interns and file all reports as required by the participating school and funding agencies or organizations, locally or through ITNAmerica.

 

Safety and Training

Assure that the work area and work practices focus on safety, including reports of all work-related accidents via an incident report immediately and any possible work-related safety concerns to the proper authority.

 

Position requirements

  1. Commitment to ITNMemphis’ mission and values.
  2. Substantial management experience and/or business management experience preferred, but transportation experience is not required.
  3. Bachelor’s Degree required, Master’s Degree preferred, or substantial experience managing a nonprofit organization.
  4. Must demonstrate strong written, technical and verbal communication skills.
  5. Must be able to work without close supervision and to meet timelines.
  6. Ability to plan, organize, problem solve, and prioritize in a quickly growing organization.
  7. Ability to work with all ITNMemphis and ITNAmerica staff members.
  8. Highly organized and flexible in a dynamic environment.

Compensation Starting salary is $40,000. There are no insurance benefits.

 

For more information, https://www.itnmemphis.org/. Send resume with cover letter to resume@itnmemphis.org. We are an equal opportunity organization.