Position: Supervisor- Insurance Follow-Up RSS0112 5-day posting: 12/09/11 Expires: 12/15/11

Location: 1407 Union Department: Revenue Services


Responsible for the direct supervision and training of a team of insurance follow-up specialists assigned to collect unpaid insurance claims. Works closely with insurance companies, physicians, clinics and hospitals. Directly responsible for analyzing workflow, completing monthly review of outstanding A/R and prioritizing workload accordingly. Must produce both short-term and long-term goals for assigned team. Completes monthly audits on work completed by assigned staff. Responsible for all aspects of employee’s yearly performance appraisal.


• AR Levels

• Analysis & Reporting

• Employee Development

• Employee Effectiveness

• Preventable Write-offs


• High school diploma or equivalent; college degree preferred

• Minimum of 2 years experience in medical billing

• Minimum of 2 years of supervisory experience or 2 years of progressive work experience

• Extensive knowledge of insurance claims and extensive experience in Commercial, Medicare, Medicaid and TennCare procedures

• Proficiency in Excel and Word; IDX report writing a plus

• Effective analytical skills in data analysis and work processes

• Strong organization skills and detail orientation

• Excellent interpersonal, leadership, training and communications skills

• Ability to work independently and with minimal supervision

• Ability to handle confidential information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties and skills required of persons so assigned.

Salary Grade: 10 Minimum: 14.69 Status: Non-Exempt

Appointments will be based on merit as it relates to position requirements without regard to race, color, religion, age, sex, national origin, disability, or veteran status.

Successful candidates must submit documentation verifying employment eligibility and identity and successfully pass a drug test to be employed by UT Medical Group, Inc.

External candidates should submit a resume to UTMG Human Resources, 1407 Union Avenue, Ste 100, Memphis, TN 38104, or Fax to 901-302-2008, or visit https://www.utmg-careers.com/

An Equal Opportunity/ Affirmative Action Employer