NOW HIRING!
 
NEW #Google Operations Center – the first GOC in North America and it will be based in the Greater Memphis market!
 
Customer Support Senior Associate – Memphis, Tennessee
The start date for this role is approximately August 10, 2020. If this timing does not work for you, but you would like to be considered for a similar role at GOC, please submit your resume to: goc-jobs-us@googleoperationscenter.com.
 
Responsibilities:
 
Provide virtual customer support across a variety of platforms, including chat, and email, and phone support as needed
 
Drive customer communication and technical issue resolution, resulting in the highest level of customer satisfaction
 
Troubleshoot and investigate complex customer issues and questions related to network, billing, applications, websites, promotions, and launches, along with technical support for various devices and Google products
 
Educate customers on product usage, from the basics to best practices
 
Be self-sufficient, resourceful, and independent when handling customer needs in a remote setting
 

Alzheimer’s & Dementia Services of Memphis, Inc. is looking for Full-Time and Part-Time staff. You do not have to be CNA certified.

  • No weekends or holidays.
  • Starting pay at $9 per hour.
  • Must be 18 and older.
  • Must be able to pass a background check.

Please apply in person at …
3185 Hickory Hill Road
Memphis, TN 38115
Bring ID and Social Security Card.

Administrative Manager

ITNMemphis™, an innovative non-profit with the mission to provide affordable, dignified, personal transportation to seniors and the visually impaired. ITNMemphis is a local affiliate of ITNAmerica a national non-profit with over 20 years of experience.

Position Summary

The Administrative Manager has overall responsibility for future and economic sustainability of the senior transportation service under the guidance of the Board of Directors. His/her primary responsibilities include grant writing, fundraising, public relations and community outreach, operations and financial management, and Board development.

Responsibilities:

Fundraising and Community Outreach

  1. Assure that long- and short-term fundraising program development and goals are established and met, including but not limited to the Annual Appeal, the Adult Child Membership Campaign, grant writing, planned giving, community relationships, and any other campaigns or outreach efforts.
  2. Build community relations with corporations, businesses and sponsorships that want to invest in solving the critical social issue of providing transportation to seniors and the visually impaired.

 

General Administration and Governance

  1. Recruit, engage, orient and develop the Board of Directors and Advisory Committee.
  2. Schedule and staff all meetings of the Board of Directors.
  3. File or renew all annual reports or licenses with the State of Tennessee and any other responsibilities as described in the ITNMemphis by-laws.
  4. Serve as Ex-officio member on the ITNMemphis Board of Directors.
  5. Carry out all policies set by the Board of Directors pertaining to the ITNMemphis operation, including human resources policies, employee training, and compliance with all relevant local, state and federal workplace policies.
  6. Adhere to all of ITNMemphis and ITNAmerica policies and procedures as presented in the ITN Affiliation Agreement.
  7. Accept and complete other tasks as assigned by the Board of Directors.
  8. Support ITNAmerica™ research efforts.

 

Volunteer Management

  1. In conjunction with ITNMemphis staff manage all aspects of the volunteer program, including recruitment, training, rewarding and scheduling.
  2. In conjunction with ITNMemphis staff recruit volunteers on an on-going basis through public speaking, public service announcements or other similar forms of community outreach.

 

Marketing and Communications

  1. Produce and disseminate press releases, fundraising letters, public service announcements and all social and traditional media activities. Previous experience with Social media

(Facebook, Google+), Microblogging (Twitter, Tumblr), Photo sharing ((Instagram, Snapchat), Video sharing (YouTube, Pinterest) etc. desired. Produce the local quarterly newsletter and updates to the ITNMemphis website.  Approval for all traditional media drafts should be run through the ITNAmerica Marketing department.

  1. Implement all ITNAmerica marketing programs (such as Ride & Shop, Healthy Miles, and car donation and car trade), innovative payment plans, and local public relations and media connections.

 

 

Operations and Finance

  1. Efficiently manage the resources of the corporation so there is a sustainable balance of revenue from fares, rides from volunteers, grants and fundraising dollars to cover expenditures.
  2. Supervise ITNMemphis staff to organize and maintain records of all ITNMemphis business in the community, including membership, customers, business contacts, adult children and family connections, and all relationships through Community Outreach Programs, including the newsletter, web page and advertising brochures.
  3. Develop and assure adherence to the annual budget.
  4. Prepare and oversee monthly, quarterly and year-end financial procedures and reporting.
  5. Complete the key performance indicators monthly dashboard and analysis for action.
  6. Supervise ITNMemphis staff to ensure all monthly mailings are delivered in a timely manner.
  7. In conjunction with ITNMemphis staff supervise data entry into QuickBooks of volunteer reimbursement checks and the printing and distribution of the checks for paid employees.
  8. Ensure that all aspects of the transportation service run smoothly, including the proper training, scheduling of, and communications with all drivers and dispatchers; the registration, repair, and proper maintenance of vehicles; the acquisition, operations and maintenance of all necessary communications equipment and technology.
  9. Supervise ITNMemphis staff to ensure that the data in ITNRides is accurately maintained, and that all computer equipment is in good working order.
  10. Address customer service needs and issues in a timely manner when identified.

 

Human Resources

  1. In conjunction with ITNMemphis Staff ensure that all necessary personnel are available to cover operations 24/7.
  2. Recruit and supervise qualified interns and file all reports as required by the participating school and funding agencies or organizations, locally or through ITNAmerica.

 

Safety and Training

Assure that the work area and work practices focus on safety, including reports of all work-related accidents via an incident report immediately and any possible work-related safety concerns to the proper authority.

 

Position requirements

  1. Commitment to ITNMemphis’ mission and values.
  2. Substantial management experience and/or business management experience preferred, but transportation experience is not required.
  3. Bachelor’s Degree required, Master’s Degree preferred, or substantial experience managing a nonprofit organization.
  4. Must demonstrate strong written, technical and verbal communication skills.
  5. Must be able to work without close supervision and to meet timelines.
  6. Ability to plan, organize, problem solve, and prioritize in a quickly growing organization.
  7. Ability to work with all ITNMemphis and ITNAmerica staff members.
  8. Highly organized and flexible in a dynamic environment.

Compensation Starting salary is $40,000. There are no insurance benefits.

 

For more information, https://www.itnmemphis.org/. Send resume with cover letter to resume@itnmemphis.org. We are an equal opportunity organization.

JOB FAIR
 
Walgreens and Family Dollar Recruitment Event
Thursday, February 13, 2020
9 am – 12 pm
3040 Walnut Grove, 38111
 
Customer Service Associates, Shift Leads, Assistant Manager Trainee, Pharmacy Cashier
 
Bring: RESUME, Driver License|State ID, Social Security Card, HS Diploma or GED, Birth Certificate, Resume
 
Questions? cassius.morton@ajcmemphis.com or tiffany.lewis@ajcmemphis.com

MEMPHIS WORLD HUB JOB FAIR

Thursday, December 19, 2019 – 12-3 PM
South Branch Library
1929 S. Third Street
Memphis, TN 38109
Part-Time Handler and Material Handler Positions
• Starting pay
Handler: $13.06
Material Handler: $14.08
• Medical coverage with premiums less than $10 per month
• Low cost vision and dental benefits
• Tuition assistance program
• Promote from within philosophy
• Training and growth opportunities
Applicant Eligibility
• Must be at least 18 years old
• No minimum education requirements
• Valid driver’s license required for Material Handler position
• Must be able to lift 50 pounds
• Subject to criminal background check and drug screen
• Must have lived in the United States for the last 5 years
• Must provide 10-year residential and work history
* Please bring two forms of unexpired government-issued ID*
Apply Online!
careers.fedex.com/express

Match Support Specialist \ Volunteer In-take Coordinator (one full-time and one part-time)

Provide supportive counseling in a creative and challenging environment to volunteers (mentors), parents and children between the ages of 5-18 years of age.

Education: Bachelors degree in social work, counseling or education. Consideration will be given to related field with at least 2 years experience; or other combinations of education and experience.

Skills:

  • Experience working with families and children in crisis
  • Case management skills
  • Bilingual in Spanish a plus
  • Good time management skills a must.

Send resume and cover letter specifying position to:

Human Resources | Big Brothers Big Sisters of the Mid-South, Inc.

5050 Poplar Ave., Suite 528 | Memphis, TN 38157

Fax to 901-323-1889 or email to mwilliams@bbbsmidsouth.org

No phone calls please.

Crosstown Arts is currently looking for a Director of Operations who would be responsible for overseeing all the non-programming functions of the organization, including finance, human resources, facilities, real estate, business function, and technology. I wanted to pass on the job description, which is available on our website. As many of you know, Tom Edwards has served in this position for the past six years and has been instrumental in helping Crosstown Arts evolve ideas into reality. Thankfully, Tom isn’t leaving. He’s just moving to a new role within the organization and will be training the new Director of Operations to provide a smooth transition. Thanks for checking out the job description and sharing with anyone you know who might be interested! Chris Miner, Managing Director Crosstown Arts

SCS is in need of a Financial Systems Advisor (I.T.)

JOB DESCRIPTION

Analyzes, evaluates, plans, designs, develops, and launches efficient financial management systems for Shelby County Schools (SCS). Maintains the efficiency of the core organizational functions and business processes. Collects and analyzes data to support the business cases, system requirements, and proposed projects. Makes recommendations to improve the efficiency of financial systems.

If you have SQL Server Database experience, email teciamarshall@gmail.com

Job Fair on November 7th from 11 am – 2 pm at the South Branch Library (1929 S. Third St).   Several companies with current openings will be onsite.  Call 415-2780 for more information or email charvis.ford@memphistn.gov

 

Employers will be on hand to fill full-time, part-time and seasonal positions.

The event may be recorded or photographed for use by the Memphis Public Libraries or the City of Memphis for media, social media, broadcast, and/or print purposes.

  • Amazon
  • American Job Center
  • FedEx
  • SMX Staff Management
  • US Census Bureau and many more!

This position includes benefits and a salary up to $42,000.

Hours: Full time. Tuesday through Saturday. Additional hours (nights and weekends) may be required.

Purpose
To manage the design, planning, construction and maintenance of equipment, machinery, buildings, grounds and other facilities. The position plans, budgets, schedules, oversees and often performs facility modifications, including estimates on equipment, labor materials and other related costs.

Essential Functions and Responsibilities
1. Oversee the cleaning, maintenance and landscaping of the buildings and grounds.
2. Develop a plan for and perform routine maintenance of equipment, buildings and grounds
3. Schedule and oversee maintenance service providers, including but not limited to landscaping, garbage and recycling pick up, mosquito abatement and plumbers.
4. Manage preventive maintenance of facility equipment, including HVAC, lighting and office equipment, cleaning of drains and gutters.
5. Develop budgets for, schedule and oversee non-routine facility and grounds maintenance and improvement projects, including cost estimates, timelines and project oversight
6. Oversee and inspect construction and installation progress provided by outside contractors.
7. Assist with grounds rentals and special events.
8. Assist with exhibition planning, furniture design and fabrication, lighting, installation and other responsibilities as needed.
9. Provide assistance with special projects, as needed.
Work Environment
Work is regularly performed in a combination of office and shop environments with exposure to dust, odors, oil, fumes and noise. Ongoing responsibilities include painting (indoor and outdoor), preventative maintenance on HVAC systems, light electrical and plumbing, irrigation repair, fountain pump maintenance, set up and break down for events and grounds rentals, and light landscaping and carpentry. Must be able to lift 75 lbs.

Other Responsibilities
1. Inform Executive Director of issues or progress.
2. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications
Education: Bachelor’s degree
Experience: Minimum of three to five years of progressive experience and responsibility in a maintenance field.

License/Certification(s): Valid driver’s license

Skills/Abilities:

 Strong interpersonal skills
 Ability to communicate clearly and concisely
 Detail oriented
 Strong organizational and problem-solving skills
 Project Management

Compensation and Benefits
The salary range is $37,000 – $42,000. Benefits include health insurance and a 3% Simple IRA employer match after two years of employment.

Send cover letter, resume and three references to Carissa Hussong, Executive Director, at
carissa@metalmuseum.org. Please, no phone calls.