JOB SUMMARY: Under the direction of the Retail Store Manager, the Guest Service Representative (GSR) is responsible for delivering an excellent experience to all guests of the Stax Museum. The GSR will sell museum admissions and merchandise, facilitate group tours, assist with special events, and perform other duties as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Deal skillfully with a diversity of visitors under a variety of circumstances.
2. Process admission and merchandise sales while providing an excellent guest experience.
3. Learn and exhibit general merchandising sales skills for the gift shop.
4. Comprehend and retain facts about Stax Records history, soul music, and the day-to-day operations of the museum, the Stax Music Academy, and the Soulsville Charter School, and provide accurate information through general guest interaction.
5. Assist with museum special events, including after-hours programs, rental events, concerts, and more.
6. Work with museum staff to maintain compliance with all COVID-19 restrictions.
7. Perform other duties as assigned.

DESIRED MINIMUM QUALIFICATIONS:
1. Education and Experience:
Considerable experience in a retail, tour, or customer service-related capacity, including face-to-face work with the public. Some college preferred.

2. Necessary Knowledge and Skills:
Some knowledge in retail sales computer systems, or computers in general; music or music history as a special interest/skill; some knowledge of Stax Records; experience and/or interest in public speaking.

Ability to work flexible hours, including weekends, holidays, and after-hours events; strong communication skills; ability to prioritize multiple tasks with a high degree of accuracy and attention to detail; demonstrate a strong ability to consistently work positively as a member of a team.

PHYSICAL DEMANDS:
Frequently required to walk, stand for extended periods of time, and talk to large crowds of guests; frequently required to use hands to reach, operate objects, tool, or controls; occasionally required to climb, balance, stoop, kneel, or crouch; occasionally lifts and/or moves up to 25 pounds.

PAY: $10.00 to $12.00 per hour based on experience
HOURS: 20 hours per week

To apply for this position, please email a resume and letter of interest to:
Iona Green, Retail Store Manager: iona.green@soulsvillefoundation.org

NOW HIRING!
 
NEW #Google Operations Center – the first GOC in North America and it will be based in the Greater Memphis market!
 
Customer Support Senior Associate – Memphis, Tennessee
The start date for this role is approximately August 10, 2020. If this timing does not work for you, but you would like to be considered for a similar role at GOC, please submit your resume to: goc-jobs-us@googleoperationscenter.com.
 
Responsibilities:
 
Provide virtual customer support across a variety of platforms, including chat, and email, and phone support as needed
 
Drive customer communication and technical issue resolution, resulting in the highest level of customer satisfaction
 
Troubleshoot and investigate complex customer issues and questions related to network, billing, applications, websites, promotions, and launches, along with technical support for various devices and Google products
 
Educate customers on product usage, from the basics to best practices
 
Be self-sufficient, resourceful, and independent when handling customer needs in a remote setting
 

Customer Service Openings

CSR Job Fair @ STANLEY Security

Thursday, June 13, 2019, 8 am – 6 pm
1341 Sycamore View, 38134

$12/hr. HS diploma and CS experience required

Bring resumes. Meet with hiring managers. Potential on-the-spot offers.

Must pass a background check and drug test.

American Home Shield Call Center will have a job fair next Wednesday, May 22, 2019 from 9:00 a.m. – 12:00 p.m.

6399 Shelby View Dr., Suite 104, 38134

2nd shift

Bring copies of resumes
Interviews on the spot!

40 Customer Service positions
15 Inside Sales positions

Hiring Event – Terminix – Sr. Customer Service Reps.
Saturday, December 8, 2018
8 am – 3 pm
6399 Shelby View Drive
 
2+ years of CS experience
Starting pay of $13/hr
Various shifts available
Benefits, 401K, tuition reimbursement
30+ spots open
Target start date: 01/14/19
 
Questions? Contact Chantell McCoy, Recruiter for Call Center
Chantell.McCoy@servicemaster.com
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FedEx is hiring for permanent, inbound CSRs for the Memphis call center.

Applications must be submitted online between July 31st and August 6th.

Apply to posting # RC74670 at careers.fedex.com/services.

Starting date of October 1, 2018
Tentative work schedule of Monday-Friday, 11:30 am – 8 pm
$13/hr starting hourly rate

Full benefits

FedEx is hiring for Customer Service Reps, inbound and outbound.

Minimum Qualifications: 

High school diploma/GED. No previous experience required. PC ability, verbal and writing skills. Ability to work variable shifts and weekends/holidays.

Shift Hours for the Position – Shift may be assigned anytime between the hours of operation and are bid and based on company continuous service

Call Center Hours of Operation – Monday- Saturday; 7:00 AM-8:00 PM CST

Start Date of Position – May 14, 2018

Training Dates for Position – Up to 6 Weeks
Application Criteria / Deadline: To apply for this position, upload current copy of resume and answer screening questionnaire by close of business on Tuesday, March 20, 2018 in order to be considered.

 

Click here to apply.

 

 

Knowledge Tree is hiring.
 
Retail Store Managers
Salary: Full time, Salaried position (starting salary around $28,000 per year)
 
Knowledge Tree is looking to hire experienced Store Managers at multiple store locations – applicants with successful retail management experience. They should be customer service oriented, able to engage positively with customers and coworkers, willing to build knowledge of the product, and create a positive experience in the store. This position requires applicants to maintain a store budget, set sales goals, and reaching out to local schools, preschools, and day cares.
 
If you or someone you know is qualified to join the Knowledge Tree Management Team send resumes and a cover letters to Kace Lykins by EMAIL ONLY at klykins@theknowledgetree.com. They will contact potential candidates by email for in-person interviews if desired.
IKEA National Hiring Event
TODAY, Thursday, November 9, 2017
2-8 pm for full-time and part-time positions.
 
Applicants must apply online first, then go to the store for a walk-in interview.
 
Applicants can apply online to Memphis jobs by going to https://seeacareerwithus.com/career-areas/hiring-event/ 
 
Available positions will vary by location. At our Memphis location we’re hiring for:
 
Sales Coworker
Customer Service Coworker
Food Service Coworker
Pricing and Merchandising Coworker
Logistics Warehouse Coworker
Furniture Quality and Assurance Coworker
 
After applying online, visit IKEA Memphis TN on Thursday, November 9th from 2—8 pm for your walk-in interview. Location: IKEA Restaurant, 7900 IKEA Way, Cordova, TN 38016
MATA Career Fair for Customer Service and Call Center Representatives
 
Tuesday, February 21 and Wednesday, February 22, 7-9 am and 3-5 pm at the Airways Transit Center: 3033 Airways Blvd. @ Brooks Rd.) Bring an updated resume and cover letter, two forms of ID and be prepared for an on-site interview! #tag #keep #share!
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