Local Memphis Organization Hiring for IT Service Desk

Number of Openings: 1-2

Shift: Full-time (contractor), day (Anywhere between 7 am and 7 pm CST)

No specific length of contract. Temp to perm dependent on performance

Pay: Between $15-$19 per hour

Email resume to tecia.marshall@gmail.com

JOB SUMMARY: Under the direction of the Retail Store Manager, the Guest Service Representative (GSR) is responsible for delivering an excellent experience to all guests of the Stax Museum. The GSR will sell museum admissions and merchandise, facilitate group tours, assist with special events, and perform other duties as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Deal skillfully with a diversity of visitors under a variety of circumstances.
2. Process admission and merchandise sales while providing an excellent guest experience.
3. Learn and exhibit general merchandising sales skills for the gift shop.
4. Comprehend and retain facts about Stax Records history, soul music, and the day-to-day operations of the museum, the Stax Music Academy, and the Soulsville Charter School, and provide accurate information through general guest interaction.
5. Assist with museum special events, including after-hours programs, rental events, concerts, and more.
6. Work with museum staff to maintain compliance with all COVID-19 restrictions.
7. Perform other duties as assigned.

DESIRED MINIMUM QUALIFICATIONS:
1. Education and Experience:
Considerable experience in a retail, tour, or customer service-related capacity, including face-to-face work with the public. Some college preferred.

2. Necessary Knowledge and Skills:
Some knowledge in retail sales computer systems, or computers in general; music or music history as a special interest/skill; some knowledge of Stax Records; experience and/or interest in public speaking.

Ability to work flexible hours, including weekends, holidays, and after-hours events; strong communication skills; ability to prioritize multiple tasks with a high degree of accuracy and attention to detail; demonstrate a strong ability to consistently work positively as a member of a team.

PHYSICAL DEMANDS:
Frequently required to walk, stand for extended periods of time, and talk to large crowds of guests; frequently required to use hands to reach, operate objects, tool, or controls; occasionally required to climb, balance, stoop, kneel, or crouch; occasionally lifts and/or moves up to 25 pounds.

PAY: $10.00 to $12.00 per hour based on experience
HOURS: 20 hours per week

To apply for this position, please email a resume and letter of interest to:
Iona Green, Retail Store Manager: iona.green@soulsvillefoundation.org

IRS is hiring for Contact Representatives (CSRs)

Permanent | $16.90 – $21.97 per hour

Full-time, seasonal (6-8 months)

300 vacancies in Memphis, TN.

Application closes 03/17/21

https://www.usajobs.gov/GetJob/ViewDetails/592596100

NOW HIRING!
 
NEW #Google Operations Center – the first GOC in North America and it will be based in the Greater Memphis market!
 
Customer Support Senior Associate – Memphis, Tennessee
The start date for this role is approximately August 10, 2020. If this timing does not work for you, but you would like to be considered for a similar role at GOC, please submit your resume to: goc-jobs-us@googleoperationscenter.com.
 
Responsibilities:
 
Provide virtual customer support across a variety of platforms, including chat, and email, and phone support as needed
 
Drive customer communication and technical issue resolution, resulting in the highest level of customer satisfaction
 
Troubleshoot and investigate complex customer issues and questions related to network, billing, applications, websites, promotions, and launches, along with technical support for various devices and Google products
 
Educate customers on product usage, from the basics to best practices
 
Be self-sufficient, resourceful, and independent when handling customer needs in a remote setting
 

Delta Mobile Food Pantry 4

MATA is free and on a Sunday schedule, only.
 
The Memphis Area Transit Authority (MATA) announced that effective Monday, March 30 until further notice, MATA will only operate service on a Sunday schedule DAILY along with some additional service for providing connections to essential services. This reduced service is in response to the number of businesses that can currently operate per Memphis Mayor Jim Strickland, Shelby County Mayor Lee Harris, and the Shelby County Health Department Civil Emergency Proclamations and Executive Orders.
 
As a reminder, fare is free on all MATA service vehicles until Thursday, April 30.
 
BUS SCHEDULE ROUTES THAT WILL BE IN SERVICE:
 
2 Madison
4 Walker
8 Chelsea
11 Frayser Raleigh
26 Hickory Hill
36 Hacks Cross
39 S Third
40 Wolfchase
42 Crosstown
50 Poplar
52 Jackson
53 Summer
56 Lamar
57 Park
64 Airport Shuttle
BUS ROUTES IN SERVICE TO PROVIDE CONNECTIONS TO ESSENTIAL SERVICES: Route 34 Walnut Grove will operate seven days per week as it normally operates Monday-Friday.
 
Route 500 The Groove Shuttle will operate Monday-Friday as normally scheduled to serve the Memphis Medical District area.
 
TROLLEY SERVICE: The Main Street Rail Line will operate from 6:45 a.m.-8:30 p.m. Monday-Saturday and from 10 a.m.-6:10 p.m. on Sunday (operating every 20 minutes).
 
The Riverfront Line will operate from 10:30 a.m.-6 p.m. Monday-Sunday (operating every 40 minutes).
 
The Madison Line will operate 6:45 a.m.-6 p.m. from Monday-Saturday (operating every 30 minutes).
 
MATAPLUS SERVICE: The MATAplus paratransit service will be available from 4:30 a.m.-6:30 p.m. seven days a week. Until further notice, MATAplus will only transport paratransit customers to work, medical-related destinations (including hospitals, dialysis, doctor appointments, and pharmacies), and to purchase/collect food from grocery stores, restaurants, or food distribution centers at non-profit organizations. For more information, visit http://www.matatransit.com.

In the interest of public health, Kindred Place has suspended in-person services to prevent the spread of COVID-19, but they are now offering individual counseling services via telehealth. They are also temporarily waiving co-pays for counseling sessions to ensure help is available to all families in the Greater Memphis area.

They have 14 therapists that have experience working with parents, intimate partners, adolescents, and whole families.

Counselors are available by phone Monday-Thursday, 9 am – 5 pm and Fridays 9 am – noon. There is also a co-parenting class available through Zoom classroom. Please call 901-276-2200 for more information, or send an email to info@kindred-place.org.

Administrative Manager

ITNMemphis™, an innovative non-profit with the mission to provide affordable, dignified, personal transportation to seniors and the visually impaired. ITNMemphis is a local affiliate of ITNAmerica a national non-profit with over 20 years of experience.

Position Summary

The Administrative Manager has overall responsibility for future and economic sustainability of the senior transportation service under the guidance of the Board of Directors. His/her primary responsibilities include grant writing, fundraising, public relations and community outreach, operations and financial management, and Board development.

Responsibilities:

Fundraising and Community Outreach

  1. Assure that long- and short-term fundraising program development and goals are established and met, including but not limited to the Annual Appeal, the Adult Child Membership Campaign, grant writing, planned giving, community relationships, and any other campaigns or outreach efforts.
  2. Build community relations with corporations, businesses and sponsorships that want to invest in solving the critical social issue of providing transportation to seniors and the visually impaired.

 

General Administration and Governance

  1. Recruit, engage, orient and develop the Board of Directors and Advisory Committee.
  2. Schedule and staff all meetings of the Board of Directors.
  3. File or renew all annual reports or licenses with the State of Tennessee and any other responsibilities as described in the ITNMemphis by-laws.
  4. Serve as Ex-officio member on the ITNMemphis Board of Directors.
  5. Carry out all policies set by the Board of Directors pertaining to the ITNMemphis operation, including human resources policies, employee training, and compliance with all relevant local, state and federal workplace policies.
  6. Adhere to all of ITNMemphis and ITNAmerica policies and procedures as presented in the ITN Affiliation Agreement.
  7. Accept and complete other tasks as assigned by the Board of Directors.
  8. Support ITNAmerica™ research efforts.

 

Volunteer Management

  1. In conjunction with ITNMemphis staff manage all aspects of the volunteer program, including recruitment, training, rewarding and scheduling.
  2. In conjunction with ITNMemphis staff recruit volunteers on an on-going basis through public speaking, public service announcements or other similar forms of community outreach.

 

Marketing and Communications

  1. Produce and disseminate press releases, fundraising letters, public service announcements and all social and traditional media activities. Previous experience with Social media

(Facebook, Google+), Microblogging (Twitter, Tumblr), Photo sharing ((Instagram, Snapchat), Video sharing (YouTube, Pinterest) etc. desired. Produce the local quarterly newsletter and updates to the ITNMemphis website.  Approval for all traditional media drafts should be run through the ITNAmerica Marketing department.

  1. Implement all ITNAmerica marketing programs (such as Ride & Shop, Healthy Miles, and car donation and car trade), innovative payment plans, and local public relations and media connections.

 

 

Operations and Finance

  1. Efficiently manage the resources of the corporation so there is a sustainable balance of revenue from fares, rides from volunteers, grants and fundraising dollars to cover expenditures.
  2. Supervise ITNMemphis staff to organize and maintain records of all ITNMemphis business in the community, including membership, customers, business contacts, adult children and family connections, and all relationships through Community Outreach Programs, including the newsletter, web page and advertising brochures.
  3. Develop and assure adherence to the annual budget.
  4. Prepare and oversee monthly, quarterly and year-end financial procedures and reporting.
  5. Complete the key performance indicators monthly dashboard and analysis for action.
  6. Supervise ITNMemphis staff to ensure all monthly mailings are delivered in a timely manner.
  7. In conjunction with ITNMemphis staff supervise data entry into QuickBooks of volunteer reimbursement checks and the printing and distribution of the checks for paid employees.
  8. Ensure that all aspects of the transportation service run smoothly, including the proper training, scheduling of, and communications with all drivers and dispatchers; the registration, repair, and proper maintenance of vehicles; the acquisition, operations and maintenance of all necessary communications equipment and technology.
  9. Supervise ITNMemphis staff to ensure that the data in ITNRides is accurately maintained, and that all computer equipment is in good working order.
  10. Address customer service needs and issues in a timely manner when identified.

 

Human Resources

  1. In conjunction with ITNMemphis Staff ensure that all necessary personnel are available to cover operations 24/7.
  2. Recruit and supervise qualified interns and file all reports as required by the participating school and funding agencies or organizations, locally or through ITNAmerica.

 

Safety and Training

Assure that the work area and work practices focus on safety, including reports of all work-related accidents via an incident report immediately and any possible work-related safety concerns to the proper authority.

 

Position requirements

  1. Commitment to ITNMemphis’ mission and values.
  2. Substantial management experience and/or business management experience preferred, but transportation experience is not required.
  3. Bachelor’s Degree required, Master’s Degree preferred, or substantial experience managing a nonprofit organization.
  4. Must demonstrate strong written, technical and verbal communication skills.
  5. Must be able to work without close supervision and to meet timelines.
  6. Ability to plan, organize, problem solve, and prioritize in a quickly growing organization.
  7. Ability to work with all ITNMemphis and ITNAmerica staff members.
  8. Highly organized and flexible in a dynamic environment.

Compensation Starting salary is $40,000. There are no insurance benefits.

 

For more information, https://www.itnmemphis.org/. Send resume with cover letter to resume@itnmemphis.org. We are an equal opportunity organization.

College Readiness Roundup & Student Job Fair!

 

This free educational event is designed to provide high school juniors, high school seniors and college freshman (and their parents) with the resources needed to successfully prepare for college.

FREE FOOD AND DRINKS.

Free registration: CRRMemphis.eventbrite.com

Saturday, February 29, 2020 | 11 am – 2 pm

United Way of the Mid-South | 1005 Tillman St., Memphis, TN

Sponsored by The Vanross Foundation

JOB FAIR
 
Walgreens and Family Dollar Recruitment Event
Thursday, February 13, 2020
9 am – 12 pm
3040 Walnut Grove, 38111
 
Customer Service Associates, Shift Leads, Assistant Manager Trainee, Pharmacy Cashier
 
Bring: RESUME, Driver License|State ID, Social Security Card, HS Diploma or GED, Birth Certificate, Resume
 
Questions? cassius.morton@ajcmemphis.com or tiffany.lewis@ajcmemphis.com