Project Management


Director of Program Operations

The Family Safety Center of Memphis and Shelby County, Inc. is a non-profit organization located in Memphis, TN, whose purpose is to effectively combine civil, criminal, health and social services in order to help victims of family violence.  We are seeking a Director of  Program Operations who is highly motivated and organized to build and manage our client services programs.  This position will report to the Executive Director and will be an integral part of the growth of the organization.


Job Title:                      Director of Program Operations

Reports To:                  Executive Director

Positions Supervised:   Navigators, Receptionist, Childcare Worker

Status:                          Permanent Full-Time

FLSA:                          Exempt

Hours:                          8:00am to 4:30pm Monday – Friday

Other as required


Job Summary:  Responsible for the organization’s operational success, ensuring seamless team management and development, program delivery, and quality control and evaluation.  Responsible for the planning, design, development, management, and monitoring of program operations.   Duties include managing daily operations, provide crisis intervention, supervise staff and volunteers, oversee implementation of client programs, ensure goals, objectives and outcomes are met.


Client Services

  • Develop, design, implement, manage and oversee comprehensive client programs.
  • Coordinate day-to-day operations.
  • Provide crisis intervention as needed with clients on site and by telephone.
  • Assess mental health status to determine need for referral to or intervention of mental health providers and partners.
  • Establish standards, methods, and procedures for service delivery and ensure objectives are met.
  • Plan and oversee weekly case staffing with Navigators.
  • Ensure the accuracy and legality of case records.


Staff Management

  • Supervise, train and evaluate staff, interns and volunteers.
  • Train staff and supervise assessments of clients’ needs, danger assessments, safety planning and sets goals with clients.
  • Train and supervise staff in crisis intervention theory and methods.
  • Implement and oversee staff development and training related to client services and organizational policies and procedures.


  • Provide persuasive presentations as part of community education and speaking.
  • Act as a liaison with community partners to ensure partner involvement and commitment to the organization and to client services.
  • Act as liaison for victim complaints regarding services and the organization.


Program Management and Development

  • Identify program goals, objectives and outcomes and ensure that they are met.
  • Assist in achieving the overall goals and objectives for the organization.
  • Develop and implement processes for evaluating and measuring program outcomes, impact and efficacy.
  • Develop annual organizational program budgets as well as budgets for funders. Monitor and ensure that programs operate within approved budgets.
  • Prepare periodic program reports as needed or required.
  • Assist Executive Director with grant writing and reporting as needed.

Perform Other Duties as Assigned

Skills and Abilities

  • Knowledge and understanding of the dynamics of domestic violence and the related civil and legal issues.
  • Knowledge and understanding of the confidentiality requirements of federal, state and local laws statue related to domestic violence, child abuse and child sexual abuse and sexual assault.
  • Knowledge and understanding of advocacy, support and crisis intervention techniques.
  • Knowledge and understanding of the racial, ethnic discrimination and cultural impacts of domestic violence on victims and their families.
  • Strong project management skills managing complex, multifaceted projects resulting in measurable successes and program growth.
  • Strong interpersonal skills along with being an effective communicator.
  • Ability to work collaboratively with others, maintaining positive relationships with both internal and external contacts.

Education and Experience

  • Master’s degree in psychology, social work, counseling or related field.
  • Minimum of five years experience working with victims of domestic violence/family violence. Mission-driven nonprofit experience a plus.

Interested applicants:  Send cover letter and resume with salary history to:                       

Application deadline:  November 19, 2015


Knowledge Quest’s Job Description – Green Leaf Learning Farm

Job Title – Program Coordinator

Location: Green Leaf Learning Farm, located at 590 Jennette Place

Status: Full-Time Position

Reports to: Operations Managers, Executive Director

TERMS OF EMPLOYMENT: This is a grant-funded position and continuation is dependent upon resources.

TYPICAL WEEK: Standard working hour will occurs between 9 am – 6 pm Monday – Friday; some earlier mornings,

Saturdays and evenings will be required.

JOB SUMMARY: To manage Green Leaf Learning Farm Program operations in three areas: the farm proper, student education, and community development and engagement. Will involve: farming according to USDA organic standards; record keeping; interactions with community members, parents, and students; research; networking; and other program related responsibilities.

ESSENTIAL FUNCTIONS: Duties and responsibilities include, but are not limited to:

• Managing and monitoring farm planning, production, maintenance, harvesting, and distribution activities with Executive Director and support staff.

• Monitoring, directing, and supervising support staff and volunteers.

• Researching, developing and implementing new and current community engagement projects.

• Attending program-related meetings, workshops, conferences, and training as required with or as the proxy for Program Coordinator.

• Attending local, regional, and national workshops, conferences, and training with or as the proxy for Program Coordinator.

• Collaborating with related staff and leads in assessing and addressing program needs and evaluation of program projects and initiatives.

• Lead Facilitator for Green Leaf Farm Club lessons; develops lesson plans, manages classroom, and ensures safety of students.

• Assisting Executive Director with grant research and writing.

• Maintaining records related to program activities.

• Active development of a financially self-sustaining, and viable community farm program through research, development, and implementation of projects.

• Fulfilling other reasonable duties and responsibilities of comparable nature as by Executive Director.

MINIMUM QUALIFICATIONS: 4 years experience in project research, development, and implementation; community engagement; grant writing; agriculture/horticulture; working with at-risk populations/youth or a combination of education (associate/bachelors degree) and experience. A degree from an accredited institution in these areas: social work or other social sciences, education, business, horticulture or a related field is desired. Proficient usage of Microsoft Office is required and reasonable knowledge in the use of computer database systems is desired.


• Ability to successfully work with and serve a diverse local community through effective working relationships with others

• Self-directed and resourceful in evaluating and addressing program and organizational needs

• Knowledge of community resources available to low-income areas regarding nutrition, gardening/farming, and entrepreneurship

• Ability to understand and empathize with the needs and concerns of others; ability to establish rapport with stakeholders

• Flexibility/Adaptation in fast paced environment and according to assessment of need

• An understanding of dynamics associated with inner city culture, economics, and social systems

• Willingness to work occasionally with students

• Ability to understand and follow technical instructions

• Experience gardening/farming

• Commitment to create a self-sustaining and viable urban farm community

• A valid driver’s license

• Good understanding of renewable energy and sustainable horticultural practices

• Enthusiasm towards developing the Farm’s profile regionally by engaging with local, regional, and national food networks.

JOB SPECIFICATIONS: Maintains knowledge of current trends and developments by reading appropriate materials and attending related seminars and conferences and staff development training; accepts direction and feedback from supervisor and follows through appropriately; works in a resourceful manner to accomplish goals; shows flexibility to change and adapts to new methods and procedures.

Please submit resume, with job title in subject line, to Jacquelyn Scruggs at

Knowledge Quest’s policies, programs, practices and procedures for hiring and employment adhere to all Local, State and Federal laws.

Title: Project Coordinator

Reports to:  Executive Director of Memphis Shelby Crime Commission


Memphis Shelby Crime Commission is a nonprofit agency that spearheads Operation: Safe Community (OSC), a public safety plan to reduce crime in Memphis and Shelby County, The public safety plan has 26 strategies and 62 action items that engage 100 partners representing local and state government, nonprofits, the private sector and faith based agencies. MSCC is a pillar agency of Memphis Fast Forward and has a distinguished board of directors composed of public and private sector representatives. The board oversees the public safety plan and works to make Memphis and Shelby County a safer place to live.



The Project Coordinator supports the executive director in the development, refinement and implementation of OSC crime strategies. The position is an integral member of the MSCC team responsible for coaching partners on how to achieve short and long term outcomes to reduce or prevent crime. The Project Coordinator in collaboration with law enforcement, government, private sector and community based agencies utilizes data- driven decision management to reach full implementation. The Project Coordinator is the lead staff for the Department of Justice Forum on Youth Violence activities and works with the executive director to ensure these efforts are aligned with OSC plan and board priorities.



·         Serves as primary liaison and implementer for all projects generated through the Department of Justice Forum on Youth Violence including attending national meetings/conferences, producing monthly reports, and coordination of peer city visits or special local meetings hosted by the Forum.

·         Assists the executive director in fundraising  and drafts project proposals,  grants and RFP’s,

·         Prepares partner meeting  summary  and materials for core teams

·         Tracks the progress and quality of work being performed by partners using project scheduling and control tools; and produces agency quarterly reports

·         Effectively and accurately communicates relevant project information to the partners and project team

·         Represents the agency at selected events or meetings

·         Coaches community based agencies on how to utilize data to reach desired outcomes

·         Supports agency marketing efforts through scheduling of media interviews, providing information to external clients and updating the website.

·         Keeps the executive director informed on a regular basis about project status and issues that may impact donor, board or partner relations.



·         BA degree required. Masters in Social Work, Criminal Justice, Marketing or Public/Business Administration is a plus.

·         Track record of working with teams and multisector stakeholders to achieve results

·         Excellent written and oral communication skills

·         Three years of demonstrated experience working with a comprehensive planning or community initiative that engages private or governmental leaders.

·         Must be proficient in Microsoft Office applications including Word, Excel and PowerPoint.

·         Must have reliable transportation daily to travel within the city and to travel within the state and out-of-state on occasion.

·         Performs other duties as delegated.

Salary Range: $55,000-$60,000 plus standard benefits.

Please send a cover letter and resume to:  no later than March 26.




This is a Bartlett City Schools position that reports to the Superintendent and with limited supervision, will provide leadership in the development, implementation, and management of all facets related to municipal school district growth.  This position is also a shared position among the municipal districts through a shared service agreement.

Major responsibilities include, but are not limited to:

Establishes goals and objectives for long-range planning using various tools to investigate concerns, assess needs, and evaluate the impact on the municipal districts and their educational programs.

Provide leadership to ensure understanding and compliance with the educational objectives, policies and procedures of the Municipal School Districts, Tennessee Department of Education as well as State and Federal regulations.

Prepares, maintains and regularly updates a five-year master plan to include facilities planning, student demographic and enrollment projections.

Supervises the use and maintenance of the MapNet program in determining school zones and the official street index for the system.

Serves as a liaison and coordinates planning activities with government personnel and agencies as appropriate.

Designs and conducts research to identify enrollment and growth patterns throughout the districts.

Consults with the Superintendents as appropriate to guide and coordinate their recommendations to the Board of Education on construction projects for new or existing facilities and the need of portable classrooms.

Works with personnel from various departments across the district to discuss and advise of projected growth and student enrollment.

Coordinates work with the respective Enrollment Committees.

Responds to system stakeholders’ questions and comments in a timely manner.

Improves professional skills and knowledge; assumes educational leadership roles; and performs duties in a professional, honest, and responsible manner.

Performs such other duties that may be assigned by the Superintendent.


Minimum Training and Qualifications include: Bachelor’s Degree with a major in urban planning or a related area; extensive experience in school planning, urban or regional planning or a related field; experience in research, planning and mapping work preferably in a school or local government setting; ability to work across departments with varied audiences and strong group processing and presentation skills.

Special Requirements

This position requires proficient use of microcomputers to include word-processing, spreadsheet and database applications; experience with the use of GIS technology to prepare maps and excellent oral and written communications skills.

Miscellaneous Information

Requires a valid driver’s license and working knowledge of office equipment and software. Will work in a non-smoking environment. EOE

Apply Here:

JOB DESCRIPTION:  Innovation Delivery Team Project Manager
LOCATION: Memphis, Tennessee
Travel:  10-20%
The City of Memphis was selected by Bloomberg Philanthropies as one of five cities nationwide to receive an Innovation Delivery Team grant. The three-year grant ending in October 2014 represents one of the largest private-sector commitments to social innovation in our nation’s history.  The grant will fund local teams, housed within the Mayor’s Office, charged with developing innovative, effective solutions to some of the city’s most pressing challenges. Reporting directly to the Director of the Mayor’s Innovation Delivery Team, the Innovation Delivery Team Project Managers are responsible for coordinating all work across their respective priority areas, from facilitating idea generation through implementation planning and delivery.  This includes creating work plans, developing working relationships and liaising with agency heads and other stakeholders in order to deliver on the established innovation delivery targets.  Since January 2012, the team has been working on two challenges:  reducing incidences of handgun violence, particularly among young people, and generating economic vitality  in core city neighborhoods.  A series of initiatives is already underway for these two challenge areas.  The newly selected project manager would add capacity to the daily management of those initiatives, but would principally be charged with leading a third as yet to be selected challenge area.
The Project Manager will also be an active participant in an exclusive learning network of five cities implementing the Innovation Delivery Team model, applying a set of public sector management best practices and programmatic reforms aided by extensive technical assistance from Bloomberg Philanthropies.
  • Leading the interagency process for idea generation, developing implementation plans, and managing progress towards defined targets
  • Managing and maintaining strong relationships with a broad set of stakeholders, including government officials and private and nonprofit sector leaders
  • Consulting with internal and external experts to generate innovative solutions and assess their feasibility
  • Leading the development of detailed charters and implementation plans for delivery on all major initiatives in the identified priority areas
  • Ensuring effective performance monitoring vehicles are in place and regularly monitoring progress of initiatives; making recommendations for correction where appropriate
  • Communicating progress to all relevant stakeholders, including initiative Sponsor, Initiative Lead, and the Innovation Delivery Team Director
  • As required by the Director, actively participate in Bloomberg Philanthropies’ cohort activities with other Innovation Delivery Team grantees and ensuring all grant requirements are met
  • In the absence of the Director and when so assigned, perform the functions of the Mayor’s Innovation Delivery Team Director.
The ideal candidate possesses a passion for making meaningful, sustainable change in the City of Memphis and is ready to work in a high-energy, openly collaborative work environment.  The Innovation Delivery Team will guide the City through a successful process of generating ideas, developing detailed implementation plans, and delivering solutions to meet specific targets, while setting an environment for change and open collaboration.  To that end, Team members need to be able to simultaneously balance dogged adherence to an innovation process and protocol that is critical to delivery, but also must think creatively and asymmetrically and bring abstract concepts to practical implementation in a very time constrained environment.   Characteristics of successful candidates for the Innovation Delivery Team Project Manager position include:
  • Ability to lead transformations that involve multiple stakeholders, constituencies, and/or agencies;
  • Experience developing and managing a high-performing team;
  • Track record of establishing targets and delivering measurable results on time and within budget;
  • Direct experience working with government or private sector leaders; and
  • Ability to thoughtfully communicate with and respectfully engage diverse stakeholders around a shared vision for achieving results
Experience in the fields of economic development and/or community development is favorably considered, but not essential.
Application letters and resumes must be received by April 19th and may be mailed to:
Mayor’s Innovation Delivery Team
Attn: Maria Fuhrman, 7th Floor
125 N. Main
Memphis, TN 38103

MBI, Memphis’ largest and best contract furniture dealer, has an immediate opening for a Business Development/GSA Workspace Consultant.  MBI provides workspace design, furniture, accessories and artwork.  Applicants must have a Bachelor’s Degree, at least 5 years of business experience and proven networking skills, the ability to handle multiple projects and be able to work under pressure to meet deadlines, have knowledge of Microsoft Office tools and comfort learning new computer applications and have excellent organization and time management skills.  The ideal candidate is enthusiastic and a problem solver who is career-minded and hungry to learn.  Send resumes to

Community LIFT, a Memphis-based community development organization, is currently seeking applications for an Economic Development Director.   This individual would report to the President of Community LIFT and champion and lead the development and execuction of Community LIFT’s economic development plans through its affiliate River City Capital Investment Corporation within its targeted neighborhoods of Upper South Memphis, Greater Binghampton and Frayser.  The EDD will specifically manage the River City Capital Redevelopment Loan Fund and Business Retention and Expansion Efforts.  Full details:  Interested individuals should submit a letter of interest, three references and resume by Friday, October 5thto  Please reference the position in the subject line of your email.  No phone calls of faxes please.  Only those applicants that will be considered for the next step in the hiring process will be contacted.


Community LIFT is seeking to hire two Project Managers with a passion for serving the community.  The Binghampton and Frayser Site Directors primary responsibilities will be to manage the community engagement, organizing and capacity building efforts of the Building Neighborhood Capacity Program (BNCP).  The BNCP is designed to help low-income neighborhoods build the infrastructure and resources needed to ensure residents experience better results around education, employment, safety, housing, and other key areas.   Minimum five (5) years experience in engaging community stakeholders preferred; Bachelor’s degree preferred; critical thinking, strong written and oral communication skills are essential, as are experiences in project and fiscal management.  Full job descriptions: and  Interested individuals should submit a letter of interest, three references, and resume by Friday, September 28th to

Project Director (Full-time) Program: Healthy Marriages and Healthy Families

Location: Memphis, TN

Position Closing Date: Open Until Filled

Note: This is an anticipated vacancy pending receipt of grant funding in October 2011. The goal for this program is to promote and strengthen healthy marriage and relationships within three Shelby County areas with high rates of non-marital births, teen pregnancy and concentrated poverty. While the program will be open to any couple, given local demographics, the majority (80%) are expected to be African-American pregnant and postpartum women and their partners, as well as high school students. Most participants will be receiving or eligible for TANF assistance and other low-income and are at-risk families and individuals, including high school dropouts; non-custodial and other single parents.

Agape is seeking applicants for a Project Director to plan, organize and direct specific program activities. Such activities include planning, scheduling and meeting program goals and objectives, reporting requirements as outlined, implementing and administrating programmatic activity, managing relevant contractual agreements, and providing technical assistance, including training and support, analysis of data, development and generation of performance reports, monitoring of program activity and ensures compliance with funding requirements, regulations, policies and procedures.

Degree Requirement: Masters in Behavioral, Social Sciences, Business or a related degree from an accredited college or university with a with at least 5-7 years of relevant experience, including at least 2 years of supervisory experience. Also, development/fund raising or related experience needed. Demonstrated ability to work with a wide range of people, excellent communication skills both verbal and written, proven ability as a problem solver and self-starter, excellent computer skills, and demonstrated user orientation. Will be required to work a flexible schedule; possibly be available evenings and weekends.

FOR ALL POSITIONS: Send detailed résumé with references to: Agape Child & Family Services, Inc. Nichole Love, A.A.S., Office Manager E-mail: or fax to: 901-323-3640 P. O. Box 11411 – Memphis, TN 38111 Agape is a non-profit Christian-based child and family serving ministry that provides services to more than 30,000 children and families annually in Memphis, West Tennessee, Arkansas and Mississippi.

Agape does not discriminate in employment opportunities or practices because of race, color, sex, national origin, age, disability or any other legally protected characteristic. Agape, however, is a religious corporation and as a result, the Agency has certain religious requirements for its employees. This is in compliance with applicable law since Agape is a religious corporation.

The Mental Health Association of Middle Tennessee has posted the two positions listed below. Details about each position are available on the linked information sheets: 

TLC Project Coordinator

TLC Trainer/Postvention Specialist

Applicants must submit a cover letter, resume, salary history, contact information for three references and date of availability. Applicants who fail to provide allof these items will not be considered. Electronic submission is preferred via; no phone calls will be accepted.

Resumes will be accepted until 5 PM CDT on Monday, August 15, with interviews to begin immediately following this date. Ideally, both positions will be filled by Monday, October 3. 

Right Resource Management Group is currently recruiting for several positions.  Please reply to this post for full job descriptions.  

Project Manager – salary range:  $60k – $70k
Facilities Engineer – salary range:  $50k – $60k
Retort Production Supervisor – salary range:  $55k – $60k
Packaging Supervisor – salary range:  $55k – $60k

Please share this information with anyone you think might be interested.  For questions, please contact 901-634-2296 or via email at

Barbara Knight
Right Resource Management Group
HR Recruiting, Training & Consulting
P.O. Box 1402
Collierville, TN  38027
901-634-2296 (Tel)
901-850-2045 (Fax)

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