Playback Memphis is hiring for a Manager of Communications and Events

Manager of Communications and Events

Reports to: Director of Development and Communications
FLSA Status: Full-time, exempt, 35 hours per week
Salary Range: $45,000 – $50,000

Position Overview

Playback Memphis (PBM) is seeking an energetic creator and planner to share the organization’s stories and coordinate its events. The ideal candidate will be a self-starter who loves being at the center of the action. The Manager of Communications and Events will not only ensure an event’s success from start to finish but will also share its impact through PBM’s various communications channels. This position is well-suited for detail-oriented, creative thinkers eager to bring Playback’s mission to the community in real time and in captured content.

Essential Job Functions

  • Create content for and manage PBM’s social media accounts
  • Capture photos and some video and maintain PBM’s media archive
  • Manage the PBM website and assist the Director of Development and Communications with the redesign of the site
  • Create and manage PBM’s email marketing campaigns
  • Design graphics for PBM’s programs and marketing efforts (flyers, signage, one-sheets, presentations, etc.) and maintain promotional toolkits
  • Collaborate with the Director of Development and Communications on strategies for enhancing PBM’s communications tactics
  • Track progress towards strategic goals and course correct, as necessary
  • Support strategic planning and key performance indicators (KPIs)
  • Coordinate pre-event logistics for PBM’s events, including volunteer scheduling, venue sourcing, facility maintenance, run-of-show, ticket/registration management, catering, etc.
  • Coordinate day-of logistics for PBM events, including on-site event management, setup and breakdown, introductions and welcome speeches, and collection of real-time attendee/performer demographic information (evening and weekend available will be required)
  • Send post-event surveys and analyze data through various evaluation tools
  • Track progress towards strategic goals and course correct, as necessary
  • Support strategic planning and key performance indicators (KPIs)
Additional functions
  • Support Director of Training and Applied Playback with logistics for Ensemble trainings, rehearsals, and professional development
  • Serve as an ambassador and champion for the organization in the community, expressing the core values of Playback Memphis within work
  • Actively participate in the organization’s ongoing development of a broadly inclusive and equity-based culture
  • Other duties, as necessary

Experiences and Proficiencies

  • 3-5 years of professional experience
  • Experience in content creation, communications, journalism, event planning, and/or performing arts preferred
  • Presentation and public speaking experience required; comfortable being on camera and representing the organization on social media/video
  • Creative and adept at telling stories through photos and short-form videos
  • Detail-oriented – able to manage multiple projects and events concurrently
  • Able to think critically and adapt to changing situations
  • Committed to the values of equity, diversity, inclusion, and justice and motivated to build relationships with organizations with aligned missions
  • High level of self awareness and growth-oriented mindset
  • Proficient in Adobe Creative Suite, particularly Photoshop and InDesign; Premiere and Illustrator a plus
  • Working knowledge of content management systems and email marketing platforms
  • Working knowledge of Microsoft Office Suite: Excel, Word, PowerPoint, etc.
  • Working knowledge of Google Drive: Forms, Sheets, Word, etc.
  • Working knowledge of SurveyMonkey or similar platform
  • Ability to work evenings and weekends to manage events

If this opportunity resonates with you, please email your cover letter and resume to

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