MLGW’s Winter Moratorium program to assist elderly and disabled customers
As winter approaches, MLGW wants to ensure uninterrupted service to its senior (60+) and disabled customers. The Winter Moratorium program has been in place for over two decades and prevents cutoffs for registered customers during the months of December, January and February.
Participants are still responsible for paying their utility bills during this time, but in the event that the bill exceeds the customer’s means, the customer will not be disconnected. If there is a balance left at the end of the February billing cycle, registered customers can qualify for a short term payment plan.
There are no income restrictions for the Winter Moratorium program. However, applicants cannot have an outstanding balance greater than $199.99 on their utility bill on November 30 when the program begins. The deadline for application is November 15.