Swift Transportation Openings
| Employer: Swift Transportation |
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| Job Title: ECT DM; CSR; PLANNER TN Reference Code: 5420 |
| City: Memphis State: TN Zip Code: FEIN#: |
Description: Primary Purpose and Essential Functions: Perform Driver leadership and Planning functions for extended coverage shifts at larger terminal locations or in support of the Intermodal department (less than 50% planning) for assigned line of business.
- DRIVER LEADERSHIP:
- Fuel and route Drivers while promoting the safety of drivers.
- Dispatch drivers on pre-planned loads and complete all corresponding computer work
- Communicate with drivers via QualComm messaging” (read and send messages)
- PLANNING:
- Plan loads with Drivers/Trucks (spends less than 50% of time planning a designated area)
- Work with other Terminal ECT members in drivers’ and customers’ special needs/requests as it relates to load planning.
- Resolve load targets and ensure on time delivery
- CUSTOMER SERVICE:
- Monitor assigned loads, document and make appropriate notifications of issues
- Anticipate and facilitate problem resolution on all loads for total customer satisfaction; manage service issues, research and code service failures.
- Assist in the collection and maintenance of customer information; maintain knowledge of customer contractual requirements; receive, commit to, and load detailed customer load information ensuring system integrity.
- Communicate effectively and professionally with Customers, Operations Drivers and all levels of leadership; maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations.
- Perform additional responsibilities as assigned by leadership including, but not limited to:
Be responsive to drivers and other terminal needs and assist with emergency situations (i.e. accidents) if the need arises.
Understand and support company policies.
- INTERMODAL DEPT RESPONSIBILITIES ONLY:
Work with all railroads to resolve issues such as Hazmat billing, billing issues, set outs as well as any issues that come up with the railroads.
- Skills: Ability to lead others; ability to communicate well with others; ability to transfer knowledge; detail-oriented; excellent oral and written communication skills; excellent organizational skills; professional appearance; ability to take direction from leaders; knowledge of the transportation industry preferred.
- Education: High School Diploma or GED
- Experience Required: Previous driving experience or six months of management, operations, or customer experience required. Additional education may subsitute for required experience.
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| Application Website: http://client.maxoutreach.com/Jobs/Job.aspx?Job=18672556 |
| Employer: Swift Transportation |
|
| Job Title: ECT CUSTOMER SERVICE COORDINATOR TN Reference Code: 5418 |
| City: Memphis State: TN Zip Code: FEIN#: |
Description: Primary Purpose and Essential Functions: Identifies and implements opportunities to enhance the service levels of Swift’s high profiles / JIT customers by performing planning ,customers service and JIT freight recovery during extended coverage hours.
- Manage multiple (one or more) JIT/high exposure accounts and have the skill set necessary to meet customer expectations.
- Using all available system tools, analyze and identify potential late and at risk deliverys and facilitate creative resolutions for problems discovered on all load issues in order to meet or exceed customer’s expectations. Document and report challenges that occurred during your shift as directed.
- Be aware of the system wide balance/imbalance within the Swift network to book freight accordingly
- Commit to and receive detailed customer load information by telephone fax or electronic tendering, and input information into the system accurately to ensure system integrity.
- Maintain trailer pool knowledge and adjustment when needed of customer contractual requirements relative to trailer pools etc.
- Responsible for monitoring and tracking loads so that timely notification can be made to internal/external customers regarding late pickups and or deliveries; as well as any other changes that may occur.
- Effectively communicate via Qualcomm messages and in person internal issues concerning high profile accounts to ensure high service levels.
- Effectively communicate with customers via Telephone and Email concerning all customer service issues.
- Plan/Assign and coordinate with all other Swift terminals and available internal departments as needed to resolve issues to meet timely pick up and deliveries.
- Fuel and route drivers in accordance with Swift fueling policies to meet customers delivery expectations.
- Perform necessary ECT Planning, Customer Service, and Driver Manager Duties.
- Use exemplary telephone skills to present a quality oriented image where the customer is treated in a consistent, courteous and efficient manner, so that the impression is one of excellence.
- Skills: Ability to manage others, knowledge of the transportation industry preferred, ability to communicate well with others, ability to transfer knowledge, ability to work in a fast paced environment, detail oriented, above average writing skills and organizational skills, professional appearance and ability to take direction from managers.
- Education:
High School Diploma or GED
- Experience Required: Previous driving experience; six months of management experience; 3-5 years operational or customer experience required. Above average keyboard skills and thorough working knowledge of the AS400 system and personal computers. Above average written and verbal communications skills. Strong attention to detail and excellent organizational and time management skills. Excellent team-building and training skills.
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| Application Website: http://client.maxoutreach.com/Jobs/Job.aspx?Job=18672748 |
| Employer: Swift Transportation |
|
| Job Title: ECT DM; CSR; PLANNER TN Reference Code: 5419 |
| City: Memphis State: TN Zip Code: FEIN#: |
Description: Primary Purpose and Essential Functions: Perform Driver leadership and Planning functions for extended coverage shifts at larger terminal locations or in support of the Intermodal department (less than 50% planning) for assigned line of business.
- DRIVER LEADERSHIP:
- Fuel and route Drivers while promoting the safety of drivers.
- Dispatch drivers on pre-planned loads and complete all corresponding computer work
- Communicate with drivers via QualComm messaging” (read and send messages)
- PLANNING:
- Plan loads with Drivers/Trucks (spends less than 50% of time planning a designated area)
- Work with other Terminal ECT members in drivers’ and customers’ special needs/requests as it relates to load planning.
- Resolve load targets and ensure on time delivery
- CUSTOMER SERVICE:
- Monitor assigned loads, document and make appropriate notifications of issues
- Anticipate and facilitate problem resolution on all loads for total customer satisfaction; manage service issues, research and code service failures.
- Assist in the collection and maintenance of customer information; maintain knowledge of customer contractual requirements; receive, commit to, and load detailed customer load information ensuring system integrity.
- Communicate effectively and professionally with Customers, Operations Drivers and all levels of leadership; maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations.
- Perform additional responsibilities as assigned by leadership including, but not limited to:
Be responsive to drivers and other terminal needs and assist with emergency situations (i.e. accidents) if the need arises.
Understand and support company policies.
- INTERMODAL DEPT RESPONSIBILITIES ONLY:
Work with all railroads to resolve issues such as Hazmat billing, billing issues, set outs as well as any issues that come up with the railroads.
- Skills: Ability to lead others; ability to communicate well with others; ability to transfer knowledge; detail-oriented; excellent oral and written communication skills; excellent organizational skills; professional appearance; ability to take direction from leaders; knowledge of the transportation industry preferred.
- Education: High School Diploma or GED
- Experience Required: Previous driving experience or six months of management, operations, or customer experience required. Additional education may subsitute for required experience.
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| Application Website: http://client.maxoutreach.com/Jobs/Job.aspx?Job=18673086 |
| Employer: Swift Transportation |
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| Job Title: DIESEL MECHANIC – 2M Reference Code: 4534 |
| City: Memphis State: TN Zip Code: FEIN#: |
Description: Primary Purpose and Essential Functions: To perform thorough inspections and related repairs on equipment owned or operated by Swift Transportation as directed by supervisor.
- Assist in the diagnosis and repairs of the tractor/trailer fleet
- Assist in the completion of all necessary tags and work orders
- Assist in the moving of equipment on/off the Safety Lane and around the yard
- Maintains a clean and safe area
- Skills: Demonstrated/proven superior customer service skills; valid drivers license; ability to read and understand repair manuals, understanding and ability to complete/fill tags and repair orders; computer keyboarding.
- Education: High School Diploma/GED or graduation from an accredited technical school with a certificate in a mechanical related field preferred. Education/Aptitude testing may substitute for experience. Valid drivers license required.
- Experience Required: Requires successful placement and designated scoring on M-Grade testing aptitude test and six (6) months mechanical related experience in the Transportation, heavy equipment, Agriculture, or Automotive Industry.
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| Application Website: http://client.maxoutreach.com/Jobs/Job.aspx?Job=18719590 |
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