Higher Education Coordinator with MIFA #jobs #higherED #edchat #education DL: June 30!

Job title: COOL Higher Education Coordinator

Reports to COOL program manager; part-time (25 hours per week); exempt; $16.50-18.70/hour                  

Opening date: June 22, 2015

Closing date: June 30, 2015


To apply, mail resume and cover letter to MIFA Human Resources, 910 Vance Ave, Memphis, TN  38126 or email tohrcoordinator@mifa.org. No phone calls, please.


Position summary

The COOL program promotes and supports higher education attainment for first-generation, low-income students of average academic performance. The higher education coordinator is responsible for the daily functions of the in-school program for 11th and 12th grade students at Booker T. Washington High School, including monitoring of participant enrollment through recruitment and retention practices, implementation as it relates to academic progress, and evaluation.


  1. Bachelor’s degree required
  2. Two years’ knowledge of higher education systems including admissions and financial aid processes
  3. Three years’ experience in customer service, preferably in social services or education
  4. Two years of utilizing interpersonal and communication skills to effectively relate and respond to teens
  5. Proficiency at operating communication systems (computers, email, laptops, telephone, faxes, scanners, and presentation equipment), Microsoft Word and Excel, and various database systems
  6. Flexible hours as needed; evenings, some weekends, and some travel required
  7. Transportation, valid license, and insurance required

Major Responsibilities & Related Tasks

Supervise classes to ensure student performance and success in attaining higher education

  • Maintain a student case load of at least 50 students per year
  • Recruit students, encourage participation, and maintain enrollment
  • Instruct using appropriate grade level higher education attainment curriculum
  • Conduct daily higher education attainment classes, utilizing staff and volunteers to  present specific college readiness information
  • Conduct mandatory weekly one-on-one and/or small group meetings with 11th and 12th grade students to track higher education enrollment progress; provide encouragement and deal with any issues or challenges
  • Maintain accurate attendance records and files/databases entries for each student
  • Assist program manager with ACT preparation and testing sessions
  • Assist program manager with bi-annual parent meetings, provide program updates, and encourage active support of their students’ higher education goals

Assist program manager with duties related to the coordination of college tours, career learning opportunities, events, field trips, and summer camps to present students with opportunities for enriching experiences

  • Make appropriate travel arrangements for each tour
  • Chaperone and supervise all students, ensuring and promoting responsible behavior and safety at all times
  • Assist with coordinating student activities and experiences

Assist program manager in the coordination and facilitation of volunteer component, which includes speakers and mentors

  • Coordinate all mentor-mentee events
  • Maintain contact with various organizations and corporations for career learning opportunities (i.e. internships or summer jobs)

Other Responsibilities

  • Attend community-based organization meetings representing MIFA and COOL as needed
  • Work with the COOL Friends advisory group to develop and implement ideas for program enhancement
  • Ability to welcome and respect people of diverse ages and races with sensitivity to civic and cultural issues
  • Ability to handle client and donor information confidentially and discreetly
  • Work closely with MIFA advancement team to ensure funder compliance through active and engaged relationships and communication
  • Other duties as assigned

Supervisory Responsibilities


Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this job, the employee is occasionally required to stand, walk (or means to transport oneself); sit; use hand to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch; talk or hear.  The employee must occasionally lift and/or move 15 to 25 pounds.  Specific vision abilities required by the job include close vision, distance vision.

Work environment: The noise level in the work environment is usually moderate to high. Position may also require ongoing or periodic exposure to high crime environments. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is exposed to moderate to high levels of stress during peak periods, and atypical work hours are periodically required.


MIFA full-time benefits: MIFA employees may be eligible to participate in the following benefits programs on or before the 90-day trial period:  Medical and dental insurance plans, short-term disability, long-term disability, employee assistance program, paid time-off (PTO), employer sponsored life insurance, paid holidays, and MIFA’s matching 401k plan after a year of service.

MIFA employment guidelines


MIFA is an equal opportunity employer.

MIFA is a non-smoking facility.

Employment documents: (1) Application and/or resume; (2) I-9; (3) Form W-4; (4) Official transcripts verifying education if education is a requirement of the job.

Employment authorization and identification: Current federal law requires that documents be presented which verify both employment authorization and identification. One or more of the following documents must be presented before employment: Social Security card, state driver’s license/identification, U.S. birth certificate, U.S. passport, other U.S. government document.

Please note that it is the practice of MIFA not to allow the employment of relatives or of those living at the same address other than in the job classifications of special, temporary, or substitute.



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