Mid-South Food Bank Job Opening

239 South Dudley St. / Memphis, TN 38104

Job Title: Receptionist/Administrative Assistant

Reports To: President & CEO

Status: Permanent Full-Time

FLSA: Non-exempt

Hours: 8:30 a.m. – 5:00 p.m. Monday –Friday

Job Summary: Responsible for greeting visitors, handling telephone calls, processing incoming and outgoing mail, processing donation letters, maintaining board and employee documents/files, maintaining room and equipment calendars, providing administrative support for the CEO and management staff.

Responsibilities:

• Greet visitors, answer and route telephone calls, accept and process food donations.

• Sort incoming mail, separating any checks, distribute mail and checks, process outgoing mail for postage.

• Proofread thank you letters and prepare letters for mailing; oversee volunteers in this task during the busy season.

• Maintain board list, board packets, board minutes, board books and files, staff list, employee mail and fax boxes and forms files.

• Maintain board room and equipment sign-out calendar.

• Maintain positive interpersonal relationships with donors, volunteers, agency representatives, visitors, management, staff and board of directors.

• Prepare correspondence, memos, reports as needed for CEO.

• Manage CEO’s time and calendar through efficient scheduling of internal and external meetings, conferences and travel.

• Provide clerical support to management staff in assigned project based work.

• Other duties as assigned.

Qualifications:

• Two years of college plus 2 years clerical experience, including telephone switchboard.

• Computer skills including advanced proficiency in Outlook, PowerPoint, Microsoft Word and Excel, including mail merge feature.

• Ability to use standard office equipment.

• Knowledge of good record keeping procedures and ability to maintain accurate records and files.

• Excellent verbal, written, and interpersonal communication skills.

• Organizational skills with attention to detail and ability to multi-task.

• Ability to type 50 words per minute.

• Professional and pleasant demeanor with all internal and external contacts.

• Motivated self-starter who can anticipate needs and handle multiple tasks in a fast-paced environment under pressure-sensitive situations.

Some overtime as needed

Email resume to NCollins@midsouthfoodbank.org